Senior Support Engineer (Remote)

Senior Support Engineer | 3Pillar Global | UnitedStates

uD83CuDF1F Accomplished Tech Visionary:

Elevate your expertise to new heights at 3Pillar, the premier destinationfor trailblazing senior software engineers like yourself. Picture...

Senior Support Engineer | 3Pillar Global | United States

uD83CuDF1F Accomplished Tech Visionary:

Elevate your expertise to new heights at 3Pillar, the premier destination for trailblazing senior software engineers like yourself. Picture collaborating with industry leaders, spearheading transformative projects that redefine urban living, establishing new media channels for enterprise companies, or driving innovation in healthcare. Our mission is to revolutionize the tech landscape, and your skills are integral to achieving this ambitious goal.

Your role extends beyond the realm of code composition; you will architect transformative solutions that reshape entire industries. Join us and spearhead the charge toward a tech future that transcends the ordinary. uD83DuDD2EuD83CuDF10

Key Responsibilities:

Craft client code that is not just efficient, but also performant, testable, scalable, secure, and of the highest quality.
Actively participate in accurate planning and estimation efforts, utilizing project methods and tools.
Proficiently gather requirements and organize/present developed features for clients.
Execute complex activities within the current methodology and quality standards, showcasing success across diverse engagements.
Effectively communicate with client project stakeholders regarding project sprint task status.
Promote client success across the team by collaborating with engineers, designers, and managers to understand user pain points, anticipate potential problems, and iterate on solutions that drive client success.
Engage in agile software development, including daily stand-ups, sprint planning, team retrospectives, and other governance activities.
Actively participate in the Engineering Practice community, mentoring others through Communities of Practice (CoPs) or on project teams, and supporting the growth of technical capabilities.
Independently drive project delivery within defined architecture, demonstrating autonomy and accountability in all stages from conceptualization to deployment.

Minimum Qualifications:

A minimum of 3+ years of experience/expertise in the following areas specified below*:
AWS, Cloud Watch, EC2, S3, ELB, RDS, DynamoDB
Dotnet C#
Enterprise service bus
Ability and taste for investigation in a complex distributed environment
Experience with SLA/SLO

Experience in Agile software development methodologies.
Expertise in applying Object-Oriented Programming principles (abstraction, encapsulation).
High-level design proficiency following UML / C4 / ArchiMate.
Experience in creating and implementing well-tested, scalable, and performant enterprise-level systems.
Practice and initiative mentoring other engineers and decision-makers throughout the organization.
Good understanding of SOLID principles.
Familiarity with OWASP.
Proficiency in the English language.

Additional Experience Desired:

Architectural (Microservices, Serverless, etc) and Design (Factory, Singleton, Observer, etc) Patterns
Queuing (e.g. Azure SB), and async processing
Working in the Cloud (e.g. AWS)
Knowledge of NO-SQL databases (with a preference for DynamoDB)
Object-Relational Mappers (ORMs)
Unit Testing
Containers using Docker/Kubernetes

What is it like working for 3Pillar Global?

At 3Pillar, we offer a world of opportunity:

Imagine a flexible work environment – whether it’s the office, your home, or a blend of both. From interviews to onboarding, we embody a remote-first approach.

You will be part of a global team, learning from top talent around the world and across cultures, speaking English everyday. Our global workforce enables our team to leverage global resources to accomplish our work in efficient and effective teams.

We’re big on your well-being – as a company, we spend a whole trimester in our annual cycle focused on wellbeing. Whether it is taking advantage of fitness offerings, mental health plans (country-dependent), or simply leveraging generous time off, we want all of our team members operating at their best.

Our professional services model enables us to accelerate career growth and development opportunities – across projects, offerings, and industries.

We are an equal opportunity employer. It goes without saying that we live by values like Intrinsic Dignity and Open Collaboration to create cutting-edge technology AND reinforce our commitment to diversity – globally and locally.

Join us and be a part of a global tech community! uD83CuDF0DuD83DuDCBC Check out our Linkedin site and Careers page to learn more about what it’s like to be part of our #oneteam!

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Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home