Senior Web Developer Fully (Remote)

Located remotely – (from UTC -5 to UTC +2) Senior Engineer salary £95,000 Staff Engineer salary £110,000 Working in the Engineering team (B2B and B2C) With a mix of pre-sales and second-line tech support, you’ll directly resolve ~50% of bugs that cross your desk and triage the rest, so you will need a lot of customer support experience, engineering experience, and problem-solving skills. As the first and only member of the tech support team, you will help shape the role and the division. In the long term and as we grow the team, there are leadership opportunities for the right person. We are fully remote We don’t have a head office for you to visit, and we never will. Flexible, asynchronous working Gives us task flexibility and work-life balance. Annual company performance bonus You buy the laptop and claim back the cost – and it’s yours to keep. £500 a year for new tech/home office It is important to look after your physical and mental health and our wellness stipend is here to help our people stay healthy. 32 days of paid holiday per year Four weeks in one go, one day off (almost) every other week, or anything in between. Enhanced parental leave Today, we now help more than 100,000 drivers deliver over 1bn packages worldwide (about 20 a second!), $In short, we are looking for someone with experience in a similar role supporting customers and fixing bugs/issues and with Senior or staff-level engineering skills. Possibly, you’ve worked in a start-up where you covered a lot, or you have software engineering and tech support experience. Full-stack engineering/development experience, as well as technical support or sales support engineer experience (or a similar position) Spoken and written English to a high professional proficiency or native level Join a customer call with our Senior Account Exec to provide technical guidance about how the implementation would go between our API and their CRM A couple of async conversations with our customers who are in mid-implementation of our API and could use some guidance Handle 10-15 technical support tickets, help users understand how to use our more complex functionality and how best to set up their teams Make improvements to the documentation for the support team on how to handle repeat scenarios so that your future workload is reduced. Sacrificing quality. Working with junior folks. Meet our Recruiter

• You’ll have a video call with our internal recruiter, Sadie Moloney , who will tell you more about Circuit and get to know you, too. Meet the hiring team
• You’ll have a video call with our Engineering Manager, Vitor, and Helena, Staff Engineer, to discuss your technical skills and experience in more detail. Paid test project
• At this stage, we will invite you to take part in a take-home project (and we’ll pay you for your time) that gives you a chance to showcase your skills. Final Call
• You’ll have a 30-minute final video call with our Founder and CEO, Jack Underwood , an informal chat, and an opportunity to meet and ask questions.