Software Engineer (Remote)

At EdgeTier, we help customer care teams by seamlessly blending AI, automation and people. Our award-winning technology helps some of the most innovative companies in the world to deliver better quality customer service and to understand their customers better.

We have a huge opportunity to seize. We hope that you can help us get there.

We are first and foremost technology enthusiasts. We use the latest methodologies and tooling to build world-class software and place a strong emphasis on excellent user experience. While working at EdgeTier you will continuously be exposed to new technologies and will deploy them in real-world environments. As a member of the technical team, you will be consistently evaluating and recommending new technologies that will form part of our products.

Please note that we are currently only considering applicants based in the Dublin or Barcelona area. This is a flexible hybrid position.

You will be doing:

• Working on a wide range of features and functionality for EdgeTier’s core product offering.
• Developing, designing, and maintaining functionality across EdgeTier’s backend systems including the APIs, core functionality and databases.
• Providing input into product architecture and product functionality.
• Reviewing pull requests.
• Maintain systems, fixing bugs and developing new features.
• Working with frontend developers in designing out APIs.
• Working directly with the senior management team and supporting the development of EdgeTier’s technical strategy.
• Bringing new technologies and ideas into the development team.

About you:

• Like solving important problems in a crucial part of EdgeTier’s product.
• Are adaptable to work on new problems using new technologies.
• Have professional experience of:
• 4+ years of Python development
• 3+ years of SQL experience.
• 3+ years working with Python web frameworks (ideally Flask)
• 3+ years using ORMs and accessing databases from Python (ideally SQLAlchemy and Postgres)
• Experience using PostgreSQL, AWS services such as RDS, Ec2, SQS, SNS, etc., and SQLAlchemy.
• Are proficient with Git.
• Have experience writing unit tests using pytest, unittest etc.
• Have experience in software architecture and design.
• Are deeply curious and like solving problems.
• Enjoy working in a collaborative and fast-paced environment.

We offer:

• Competitive salary based on your experience.
• Stock options: we offer stock to all staff. As a rapidly growing investor-backed startup, the value of your stock will rise significantly as the company grows.
• Education budget: all staff have a budget available to spend as they please on educational content such as online courses or events.
• Future security: we offer a company-matched pension plan to all of our Ireland-based employees.
• Opportunity to be part of something great! We are scaling up with a fantastic product, and want you to be part of our success, growing with us in your career.

The interview process:

• Call with our Talent Acquisition Team (15-20 mins)
• Video call with our technical lead to discuss your experience and skill set from a technical perspective. (30-45 mins)
• Take home assessment (to complete in your own time).
• Final interview – we’ll walk through your task and ask you to make some changes live on the call. (80-120 mins)
• Decision!

EdgeTier provides a safe environment that encourages personal and professional growth, nurtures trust, facilitates the development of new values, and fosters long-lasting connections. We take great pride in being an Equal Employment Opportunity employer at EdgeTier. We are committed to a discrimination-free workplace and do not engage in employment discrimination based on race, religion, colour, national origin, ancestry, membership in the travelling community, physical disability, mental disability, medical condition, marital status, gender, gender identity, age, sexual orientation, or any other protected status. This policy encompasses all aspects of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Agencies: Please note that we have an internal sourcing model, and do not require agency assistance. Unsolicited CVs will not be accepted.