Software Localization Project Manager (Remote)

Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription software is used by 85k+ active customers in over 100 countries.

Avetta is looking for a Localization Project Manager with experience in Software Product Localization, Internationalization and Machine Translation enablement. The candidate must be highly organized, thrive in a fast-paced environment and have a growth mindset.

You will be in a role that is a hybrid of traditional jobs in planning, project management, and operations reporting to the Sr. Director of Localization. You will be able to operate across geographical boundaries, have cross-cultural sensitivity and experience of interacting directly with stakeholders and clients proactively defining best practice playbooks and processes entering Avetta’s software platform into new geographies.

Essential Duties And Responsibilities

• Build relationships with cross-functional teams and stakeholders (Product, Product Operations, Engineering, Risk Advisory and Training) to ensure successful product localization
• Manage multiple projects by establishing appropriate priorities
• Oversee end-to-end product localization workflow using our TMS tool and other technologies
• Triage projects to vendors including ETA of each workflow step, project briefing, budget, reference materials and properly prepared files
• Contribute to developing and manage the internationalization roadmap, schedules, and budget
• Guide product teams to ensure internationalization best practices are followed to minimize downstream issues
• Support product teams to ensure that all releases are executed in an efficient and timely manner
• Coordinate bug resolution ensuring smooth international client onboarding and overall excellent user experience
• Proactively identify and prioritize technical process issues that affect localized product quality and functionality
• Track and report on cost and turnaround times of your projects monthly
• Lead product planning and training sessions with internal stakeholders ensuring project requirements are met
• Partner with cross-functional teams to exchange best practices and embed localization at early stages minimizing issues at target
• Proactively develop, document and implement efficient and scalable localization processes

Minimum Qualifications

• 5+ years of managing software localization projects for a SaaS organization.
• Effective communication, problem-solving and organizational skills. Excellent attention to detail.
• Experience localizing training and marketing content such as video, eLearning, knowledge center articles, campaigns and marketing websites.
• Great understanding of localization and internationalization issues
• Experience using CAT tools to manage localization pipeline & workflows
• TMS (Phrase, XTM), JIRA, Confluence, Wrike, Salesforce, Marketo experience
• Proficiency in localization requirements of different file types: indd, psd, ai, cvs, pptx, JSON, etc.
• Experience implementing and training Machine Translation and LLM solutions
• Deep knowledge of linguistic asset optimization
• Fluency in English in addition to one of the following languages: French, Japanese, German, Dutch, Chinese, Hindi, Arabic or Urdu are preferred
• PMP Certification preferred
• PowerBI knowledge a plus