Solutions Delivery Management (Remote)

工作地址：海口市美兰区海南自贸港一站式飞机维修产业基地

• Job Description...
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  Solutions Delivery Management | Airbus | China

  工作职责:

  工作地址：海口市美兰区海南自贸港一站式飞机维修产业基地

  • Job Description

  In this environment we are looking for a Solutions Delivery Manager to join our team IMS Solutions Delivery, ASOIAC in Haikou (capital of Hainan Province), China at the earliest possible start date.

  • What can you expect from us?

  Reporting to the Head of Solutions Delivery – China, you will be working with our colleagues worldwide. You will be based off-site at one of our external Airline and MRO customers, being responsible for the lifecycle of complex Managed Solutions. As a Solutions Delivery Manager, you are the bridge between the Solutions customers and our internal functions, ensuring operational performance in-line with contractual standards. You have the opportunity to lead continuous improvement initiatives that ensure seamless interaction between internal and customer operations whilst gaining priceless experience throughout the value chain.

  • Job objectives

  Ensure IMS contract and cost target fulfilment

  Ensure integration in customer processes

  Ensure customer satisfaction

  Ensure parts availability at time of need

  • Primary responsibilities
  • Manage operations according to contract

  Lead the local team delivering the IMS service

  Manage day-to-day IMS service operations.

  Manage integration within the customers operations and ensure appropriate information flow throughout the Satair organisation & supply chain.

  Generate & manage the ramp up plan for programme start or new fleet integration.

  • Manage related interfaces

  Perform customer stakeholder management and act as antenna for any kind of information that should be brought back into the internal organisation.

  Ensure close cooperation with the internal Satair functions

  Ensure close cooperation with the internal Airbus functions, in particular the CSD & Field Service community.

  Ensure best practice exchange with the other customer teams and support in bottleneck situations.

  • Ensure cost efficiency

  Provide high quality input for internal budgeting such as yearly AOP and Forecasts as required.

  Manage/support any relevant continuous improvement activities.

  • Secondary responsibilities

  Provide high quality responses related to any customer or internal requests

  Provide inputs to and monitor operational KPIs

  Coordinate and prepare reports on operational topics and actively participate in customer meetings

  Prepare and support any customer visits from central teams and/or management.

  • General

  Comply with Satair’s mission, values and Quality Management procedures

  Comply with Satair’s guidelines on Ethics & Compliance

  Understand, share and live the Satair values

  Keep the direct reports informed of the status of agreed tasks and of any critical problem areas

  Comment/advise on unsatisfactory situations within the organisation, and propose potential solutions for improvements

  Identify and offer suggestions to improve efficiency

  Be well informed about and familiar with the latest developments at Satair

  Have excellent inter-cultural skills

  Contribute towards a positive and inspiring working environment

  任职条件:

  • Personal & interpersonal skills

  Customer minded with a strong intercultural awareness.

  Strong analytical skills; ability to see the bigger picture and derive mid to long term recommendations

  Capability to understand the customer perspective, escape from existing standards, propose innovative solutions and translate this for the internal organisation

  Diplomatic sense and ‘out-of-silo’ mind-set, ability to build successful relations across functions

  Excellent communication and presentation skills

  Think and resolve problems independently, quickly and efficiently

  Possess strong ethics and integrity

  Excellent time management, multi-tasking, and organisational skills

  Ability to work under the pressure of deadlines

  Ability to defend Satair Group’s business and limit financial risk

  Ability to build successful relations across functions and with all stakeholders

  Self-driven, positive, proactive and with a can-do-attitude

  Willingness to travel

  • Professional skills

  Minimum 10 Years Working Experience

  Excellent communication and presentation skills

  Effective organisational and planning skills

  High degree of aviation business understanding specifically in the area of spares support, supply chain management and A/C maintenance

  Technical and process oriented background with the ability to understand and interpret technical documentation and drawings

  Flexible, able to work under pressure with tight deadlines and successfully deal with unexpected situations / issues

  Strong knowledge of data analysing applications such as Microsoft Excel

  Working knowledge of SAP R/3

  • Management & leadership skills

  Strong leadership skills

  Ability to bridge distance for outstation management

  Strong stakeholder and relationship management

  Ability to address critical points diplomatically

  Ability to receive and address feedback

  Clear target setting & follow-up

  Strong ability to prioritise issues and raise relevant issues

  Ability to recruit people and instruct and train new team members

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  Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home