Solutions Delivery Management (Remote)

Other
Salary: Competitive Salary
Job Type: Full time
Experience: Senior Level

Airbus

Solutions Delivery Management (Remote)

Solutions Delivery Management | Airbus | China

工作职责:

工作地址:海口市美兰区海南自贸港一站式飞机维修产业基地

  • Job Description...

    Solutions Delivery Management | Airbus | China

    工作职责:

    工作地址:海口市美兰区海南自贸港一站式飞机维修产业基地

    • Job Description

    In this environment we are looking for a Solutions Delivery Manager to join our team IMS Solutions Delivery, ASOIAC in Haikou (capital of Hainan Province), China at the earliest possible start date.

    • What can you expect from us?

    Reporting to the Head of Solutions Delivery – China, you will be working with our colleagues worldwide. You will be based off-site at one of our external Airline and MRO customers, being responsible for the lifecycle of complex Managed Solutions. As a Solutions Delivery Manager, you are the bridge between the Solutions customers and our internal functions, ensuring operational performance in-line with contractual standards. You have the opportunity to lead continuous improvement initiatives that ensure seamless interaction between internal and customer operations whilst gaining priceless experience throughout the value chain.

    • Job objectives

    Ensure IMS contract and cost target fulfilment

    Ensure integration in customer processes

    Ensure customer satisfaction

    Ensure parts availability at time of need

    • Primary responsibilities
    • Manage operations according to contract

    Lead the local team delivering the IMS service

    Manage day-to-day IMS service operations.

    Manage integration within the customers operations and ensure appropriate information flow throughout the Satair organisation & supply chain.

    Generate & manage the ramp up plan for programme start or new fleet integration.

    • Manage related interfaces

    Perform customer stakeholder management and act as antenna for any kind of information that should be brought back into the internal organisation.

    Ensure close cooperation with the internal Satair functions

    Ensure close cooperation with the internal Airbus functions, in particular the CSD & Field Service community.

    Ensure best practice exchange with the other customer teams and support in bottleneck situations.

    • Ensure cost efficiency

    Provide high quality input for internal budgeting such as yearly AOP and Forecasts as required.

    Manage/support any relevant continuous improvement activities.

    • Secondary responsibilities

    Provide high quality responses related to any customer or internal requests

    Provide inputs to and monitor operational KPIs

    Coordinate and prepare reports on operational topics and actively participate in customer meetings

    Prepare and support any customer visits from central teams and/or management.

    • General

    Comply with Satair’s mission, values and Quality Management procedures

    Comply with Satair’s guidelines on Ethics & Compliance

    Understand, share and live the Satair values

    Keep the direct reports informed of the status of agreed tasks and of any critical problem areas

    Comment/advise on unsatisfactory situations within the organisation, and propose potential solutions for improvements

    Identify and offer suggestions to improve efficiency

    Be well informed about and familiar with the latest developments at Satair

    Have excellent inter-cultural skills

    Contribute towards a positive and inspiring working environment

    任职条件:

    • Personal & interpersonal skills

    Customer minded with a strong intercultural awareness.

    Strong analytical skills; ability to see the bigger picture and derive mid to long term recommendations

    Capability to understand the customer perspective, escape from existing standards, propose innovative solutions and translate this for the internal organisation

    Diplomatic sense and ‘out-of-silo’ mind-set, ability to build successful relations across functions

    Excellent communication and presentation skills

    Think and resolve problems independently, quickly and efficiently

    Possess strong ethics and integrity

    Excellent time management, multi-tasking, and organisational skills

    Ability to work under the pressure of deadlines

    Ability to defend Satair Group’s business and limit financial risk

    Ability to build successful relations across functions and with all stakeholders

    Self-driven, positive, proactive and with a can-do-attitude

    Willingness to travel

    • Professional skills

    Minimum 10 Years Working Experience

    Excellent communication and presentation skills

    Effective organisational and planning skills

    High degree of aviation business understanding specifically in the area of spares support, supply chain management and A/C maintenance

    Technical and process oriented background with the ability to understand and interpret technical documentation and drawings

    Flexible, able to work under pressure with tight deadlines and successfully deal with unexpected situations / issues

    Strong knowledge of data analysing applications such as Microsoft Excel

    Working knowledge of SAP R/3

    • Management & leadership skills

    Strong leadership skills

    Ability to bridge distance for outstation management

    Strong stakeholder and relationship management

    Ability to address critical points diplomatically

    Ability to receive and address feedback

    Clear target setting & follow-up

    Strong ability to prioritise issues and raise relevant issues

    Ability to recruit people and instruct and train new team members

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    Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home

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