Sr Manager It Quality Program Management (Remote)

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene’s technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Leads and oversees a team of Product Owners and Business Analysts responsible for managing and developing key healthcare quality technology products. This role is pivotal in driving the strategic direction and day-to-day management of multiple healthcare technology applications, ensuring alignment with business goals, HEDIS requirements, and user needs. The Senior Manager will foster a people-focused team culture while delivering innovative solutions that improve healthcare quality outcomes.

• Manages project and program managers in all phases of the project life cycle
• Manages and mentors a team of Product Owners and Business Analysts, guiding product strategy and development for healthcare quality applications
• Ensures products meet HEDIS requirements and other healthcare quality standards while driving innovation in the field
• Performs resource planning
• Determines, monitors, reviews, and reports on all program attributes including program costs, operational budgets, staffing requirements, resources, quality, and risks
• Shares knowledge and develops team capabilities to strengthen understanding of IT and industry, business and best practices
• Manages the hiring and training of new and existing staff, conducts performance reviews, provides leadership, technical guidance and coaching
• Develops and communicates organizational objectives; inspires and motivates team members to achieve results
• Provides strategy and change management thought leadership support opportunities
• Provides direction to the project teams in areas of customer concerns, potential changes in scope, and risk assessment
• Identifies key leading and lagging risk factors
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience: Requires a Bachelor’s degree and 6+ years of related experience, including prior management experience.

Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Technical Skills:

One or more of the following skills are desired.

• Experience with HEDIS (Healthcare Effectiveness Data and Information Sets)
• Experience Managing healthcare quality technology products
• Experience with Root Cause Analysis; Stakeholder Management; Vendor Relationship Management
• Experience with Microsoft Office
• Experience with Agile Management; Project Management
• Experience with Other: developing, monitoring and managing project budgets and schedules.
• Knowledge of Agile Management; Scrum (Software Development); Software Development Life Cycle

Soft Skills:

• Ability to lead/manage others
• Collaboration and team building skills
• Effectively coaches and delivers constructive feedback
• Instills commitment to organizational goals
• Ability to communicate and make recommendations to upper management
• Effective conflict management skills
• Develops and delivers effective presentations
• Demonstrated negotiation skills

License/Certification:

• Certified Project Management Professional (PMP)-PMI preferred
• SAFe Scrum Master Certification preferred

Pay Range: $140,300.00 – $259,100.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual’s skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act