Sr Manager Project Program (Remote)

Responsibilities:

• Own the customer account and be the primary company representative and work closely with the customer’s project manager managing the client’s expectations and act as company liaison during the entire course of project.
• Develop clear program plans with all necessary functional areas (including project schedule, budget, project codes, etc.).
• Manage the budget of the delivery program throughout the life of the program; update and publish ETC /EACs monthly.
• Work with all functional managers throughout project to define and monitor resource requirements and constraints and communicate and resolve resource issues.
• Hold project kick-off meeting to review specifications, schedule, and team roles and responsibilities.
• Draft and follow communication plan that documents project meeting and status reporting requirements.
• Direct the development of detailed customer requirements, installation, and/or system integration plans in conjunction with system engineering.
• Maintain communication with systems engineer and technical management to ensure timely resolution of any technical problems or questions.
• Ensure that engineering and supply chain is aware and are current with the latest upgrades and/or new releases per program plans.
• Be involved in customer installation and training programs.
• Hold regular project meetings with the project team to monitor project execution, control project scope, schedule, and budget and manage change.
• Facilitate project team’s navigation through company’s program delivery methodology and enforce gate checklists completion throughout transition to ongoing solution support and maintenance.
• Hold regular status meetings with Program Management Office leadership and executive management.
• Properly close the project including completion of the delivery to operations handoff checklist and holding a project close meeting with the team.

Qualifications:

• 10+ years professional experience including 5 years in project/program management in a customer facing role.
• Extensive project management experience in leading cross-functional teams on multiple complex, software development and system integration projects.
• PMP or equivalent certification preferred.
• Strong leadership and organizational skills with the ability to manage a geographically distributed or matrix team.
• Ability to manage multiple projects and priorities concurrently.
• Prior experience working with state or federal government agencies.
• Excellent internal and external written and verbal communication skills.
• Strong proficiency in MS Office applications including MS Project, Excel, Word, PowerPoint, and Visio.
• Demonstrated successful track record delivering complex information technology based systems in emerging markets.
• Ability to collaborate with and manage vendors as outlined in statement of work.
• A combination of skills and experience that demonstrates your ability to meet the rigors and requirements of the position.