Sr Manager Project Program (Remote)

Sr Manager Project Program | IDEMIA | United States

Overview:

Sr Manager Project Program | IDEMIA | United States

Overview:

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person – one identity.

Responsibilities:

Manages the customer relation by being the primary point of contact for the customer
Seeks proactively customer satisfaction by soliciting customer feedback and searching for continuous improvement and new opportunities
Leads and supports the program team (technical project team, purchasing, legal, supply, etc.) in order to achieve the program objectives
Provides vision of key success factors and direction to all internal and external stakeholders, including key partners and key suppliers
Ensures compliance with customer requirements
Organizes and plans the work according to Program Management System process (DRIVE)
Performs the tollgates reviews
Monitors the KPIs of the Program
Takes care of risk management
Identifes issues or risks in collaboration with the technical project managers
Makes sure mitigation plans are defined, identifies issues requiring escalation or help from the management
Manages the Program Profit and Loss, gross margin, revenue and invoicing forecasts
Manages contracts management
Reinforce and ensures adherence to contract terms and conditions
Leads autonomously programs within the assigned perimeter with targets to constantly improve sales and financial performance

Qualifications:

Master’s degree from a business school, university, or engineering school specializing in electronics or IT
Previous experience in program management with international clients (5 to 10 years) with experience in electronics or services
Autonomous, enthusiastic, and proactive
Agility and ability to communicate in a matrix/multi-country environment
Customer focus and experience in international contract management

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home