Sr Server Engineer (Remote)

About Us:

At Totem Software ISA, we are leaders in the technology sector, dedicated to innovating and developing solutions that transform how the world interacts with technology. Our team is composed of passionate and highly skilled professionals committed to excellence and continuous growth. We value diversity, creativity, and teamwork, creating an environment where every member can thrive and contribute significantly.

About the Role:

As a Senior Server Engineer, you will play a key role in the architecture, maintenance, and optimization of large-scale server environments. You will manage complex server infrastructure projects, lead incident resolution efforts, and serve as the technical expert for advanced server and systems issues. This position demands a thorough understanding of server technologies, strong troubleshooting skills, and a commitment to maintaining secure, scalable, and high-performance systems.

Responsibilities:

• Design, deploy, and manage advanced server environments, ensuring optimized performance, security, and scalability across multi-site environments.
• Lead server architecture planning and upgrade initiatives, including virtualization, redundancy, and backup strategies.
• Troubleshoot complex server and system issues, collaborating cross-functionally to resolve incidents and support Level 2 and Level 3 escalations.
• Implement and enforce server security measures, including access controls, monitoring, and compliance with industry best practices.
• Optimize server performance, monitoring resource utilization and proactively addressing potential issues.
• Document server configurations, processes, and troubleshooting workflows, contributing to knowledge-sharing within the team.
• Mentor junior server engineers, providing guidance on complex technical challenges and promoting professional growth.
• Conduct capacity planning, disaster recovery, and failover testing to ensure system resilience and business continuity.
• Develop efficient and tailored server architecture solutions aligned with client needs.

Mandatory Requirements:

• 5+ years of experience as a Server Engineer, with extensive experience in managing Windows Server, Linux, and hybrid cloud environments.
• Advanced knowledge of server virtualization platforms such as VMware and Hyper-V, including experience with virtual machines, containers, and orchestration tools.
• Expertise in operating systems, including Windows Server (Active Directory, DNS, DHCP) and Linux (Ubuntu, CentOS, or RHEL).
• Proficiency in scripting languages such as PowerShell, Python, or Bash for automation and process improvement.
• Experience with cloud environments and platforms (e.g., AWS, Azure, Google Cloud) and hybrid infrastructure management.
• Strong understanding of security best practices for server environments, including firewalls, SSL, LDAP, SSO, and multi-factor authentication.
• Familiarity with server management tools (e.g., SCCM, Ansible, Puppet) and monitoring tools (e.g., Nagios, Zabbix).
• Relevant certifications are highly preferred: Microsoft Certified Solutions Expert (MCSE), AWS Certified SysOps Administrator, CompTIA Server+, or Red Hat Certified Engineer (RHCE).
• Strong analytical skills, with the ability to conduct root cause analysis and implement sustainable solutions.
• Excellent communication and leadership skills, with the ability to convey technical concepts to diverse teams and stakeholders.
• Effective communication skills in English (verbal and written). CEFR B2+ / C1

Desirable:

• Knowledge of SAN/NAS storage configuration and management.
• Experience with networked applications and protocols (e.g., NFS, SMB, FTP) and firewall configuration for server systems.
• Understanding of web servers (IIS, Apache) and database management (MySQL, MSSQL, PostgreSQL).
• Experience with Remote Monitoring and Management (RMM) tools for asset administration.
• Ability to anticipate and ensure scalability and compatibility with additional devices, such as IP cameras, access control systems, and PoE configurations.
• Experience with equipment such as Dell, HP, and Cisco UCS is a plus.
• Knowledge of Next-Gen Antivirus and endpoint protection tools, such as CrowdStrike or Bitdefender.

Company Benefits:

• 99% remote work; we may ask you to come to the office for meetings, but it is not the norm.
• Private Health Insurance.
• Free English Classes.
• Birthday Day Off.
• Professional development opportunities and continuous training.
• Inclusive and collaborative work environment.
• Integration activities.

At Totem Software ISA, we are committed to fostering an inclusive and equitable work environment. We celebrate diversity and are dedicated to creating a space where all individuals, regardless of their gender, ethnic origin, sexual orientation, or any other personal characteristic, feel valued and respected. We promote equal opportunities in all our selection and hiring processes.