Sre Devops Team Leader (Remote)

At Airties we are on a mission to empower broadband operators to deliver a better-connected home experience for their subscribers. We have an exciting story to tell and we want you to help us tell it.

Airties is the most widely deployed provider of Wi-Fi Mesh solutions to operators around the globe. Airties designs and develops software and hardware that enables seamless wireless integration at the touch of a button, increased wireless speeds, and coverage throughout subscribers’ entire homes. The comprehensive product portfolio includes Wi-Fi mesh extenders, wireless set-top boxes and cloud-based Wi-Fi monitoring and optimization systems.

Airties is seeking a SRE/DevOps Team Leader based in Bangalore/India for its AWS cloud-based Wi-Fi monitoring and optimization system. This position involves hands on deployment, administration, maintenance, and support and of the system and data extraction for analysis. Your deliverables will enable our product and engineering teams to spin up, maintain, and monitor the necessary infrastructure they need to run our applications and services. As our SRE/DevOps Team Leader , you’ll get the opportunity to choose and implement a variety of technologies that will help us improve and streamline our infrastructure and processes.

Location: Greater Bengaluru Area (Hybrid)

What you will do:

• Lead the Cloud SRE team and ensure they achieve the set goals and targets across multiple customer setups.
• Define and monitor SLOs and SLIs for critical services to ensure they meet performance and reliability targets. Regularly review and adjust these metrics as necessary.
• Lead and participate in incident response activities, including identifying, investigating, and resolving incidents to minimize impact on service availability and performance. Conduct post-incident reviews (postmortems) to identify root causes and implement preventative measures.
• Analyze system performance metrics and forecast capacity requirements to ensure adequate resources are available to support current and future workloads. Identify opportunities for performance optimization and efficiency improvements.
• Continuously evaluate and improve processes, tools, and infrastructure to enhance reliability, efficiency, and scalability. Stay up-to-date with industry trends, emerging technologies, and best practices, and drive innovation within the organization.
• Monitor system health and performance using monitoring tools and alerting systems, and respond promptly to alerts and incidents.
• Drive efficiency by automating repetitive tasks and processes.
• Evaluate and implement technology options for managing our enterprise SaaS products in the cloud.
• Enhance our platform by identifying areas for improvement based on monitoring data.
• Ensure robust security practices by leveraging industry best practices and available tools. Regularly assess and enhance security measures.
• Collaborate with security teams to implement and maintain compliance standards
• Be the go-to expert for AWS services. Participate in design discussions related to AWS architecture.
• Optimize AWS resources, cost, and performance.
• Work closely with the development team to create a development environment that fosters productivity and innovation.
• Propose and drive adoption of new solutions that enhance our platform.
• Diagnose and resolve complex system and application issues promptly.

What you should ideally bring:

• Hold a Bachelor of Science (BSc) degree in Engineering or a related field.
• Minimum 8 years of relevant experience in Platform Engineering, SRE, and/or DevOps in production environments.
• Expertise in AWS Clous setup with 6+ years of hands-on experience.
• Proven track record of owning the uptime of distributed cloud-based systems.
• Possess at least 7 years of experience with scripting languages (Bash, Python, NodeJS, Ruby, or PHP) and related automation projects.
• Proficiency in “Infrastructure-as-Code” tools such as CloudFormation, Terraform, Chef, Ansible, and Puppet.
• Hands on experience in building and using Observability frameworks for a microservice based distributed AWS cloud setup with tools such as Prometheus, Grafana, CloudWatch etc.
• Proficient in setting up and managing CI/CD pipelines and deployment tools (e.g., Jenkins, Git, GitHub etc).
• Experienced is running a 24×7 Support model for Cloud uptime and maintenance activities
• Strong spoken and written English communication skills.
• Self-driven, responsible, eager to learn, and proactive.
• Independent, goal-oriented, and proactive attitude.
• Disciplined and effective in remote work environments.

Nice to Have:

• Comprehensive understanding of networking concepts (layers, firewalls, DNS, VPN, etc.) and how to build secure infrastructure and an awareness of common server security vulnerabilities.
• Have experience in designing and building scalable ETL infrastructure.
• Have experience working in a distributed team(s) environment.
• Got SaaS product experience, especially in a dynamic environment.
• AWS Cloud certification(s).

Airties has a zero tolerance to discrimination policy. In this regard, during the course of the evaluation of your job application and during all your employment relation, if any, all discriminatory factors such as race, sex, sexual orientation, social gender definitions/roles, colour, national or social background, ethnicity, religion, age, disablement, political opinion or any status that is protected under law shall be totally disregarded.

• By applying to this job opening, you agree, acknowledge and consent to the transfer of your personal data by Airties either to or from Turkey, as the case may be; in particular to its affiliated companies.
• By applying to this job opening, you agree, acknowledge and consent to the transfer of your personal data by Airties to its headquarters established in France.