Supply Chain Manager (Remote)

COMPANY: Hae CPG

POSITION: Supply Chain Manager

ROLE TYPE: Full-time

REPORTS TO: Director of Operations

OFFICE LOCATION: Brooklyn, NY, role will be remote, New York preferred

About the Company

Hae CPG is a supply chain and operations consulting agency that partners with beauty and CPG brands to help them scale efficiently and sustainably.

We operate like an internal operations team, delivering high-quality expertise and support that outperforms traditional in-house hiring. Our unique vantage point, gained from working across diverse brands and platforms, allows us to drive measurable impact for our clients. As a startup ourselves, we understand the fast-paced, dynamic nature of this environment and are committed to empowering the brands we work with for long-term success.

Since its launch in 2020, Hae CPG has collaborated with up-and-coming brands in the beauty, personal care, haircare, and consumer product spaces. Clients have included Kulfi Beauty, Crown Affair, Experiment, Ceremonia, Aavrani, WYN and more.

Location

We are based in Brooklyn, NY. This role will be remote. Team operates on EST hours, so east coast is preferred.

Role Description

We are seeking a skilled and adaptable Supply Chain Manager to join our team. In this role, you will work closely with key clients, overseeing their supply chain operations, logistics, and inventory management. You’ll balance strategic problem-solving with hands-on execution, helping clients navigate challenges and optimize their operations for growth.

The Supply Chain Manager will report into the Director of Operations and support day-to-day management of production workflows for key clients. This includes managing component/raw materials/finished goods inventory, inventory planning and strategy, sourcing components, freight logistics, overseeing vendor relationships and production timelines.

Key Responsibilities

• Serve as the primary supply chain lead for assigned clients, managing day-to-day operations across all production and ensuring alignment with their business goals.
• Focus on the initial stages of the supply chain, including production workflows, sourcing components, and managing vendor relationships.
• Develop and execute inventory planning and strategies to ensure components, raw materials, and finished goods meet demand.
• Coordinate logistics for components and raw materials, ensuring timely delivery and maintaining alignment with production schedules.
• Oversee and optimize production timelines to meet expectations for product and brand launches.
• Collaborate with clients to align supply chain strategies with their broader business goals and timelines.
• Build and maintain strong relationships with suppliers, manufacturers, and logistics partners.
• Identify and mitigate supply chain risks, implementing contingency plans as needed.
• Manage and maintain accurate BOMs, component and product #s, UPCs, and SKUs for client operations.
• Utilize data and KPIs to monitor performance, drive continuous improvement, and present insights to clients.
• Maintain record of all production workflows, timelines, and inventory
• Create, organize, and update client documentation and reporting, SOPs and internal templates
• Work with Last Leg Operations team to ensure timely and proper delivery of finished goods to 3PLs
• Oversee QC/QA of of components and finished goods; file claims as necessary and dispute charges in a timely manner
• Coordinate invoices for materials, finished goods/F&A, assemblies, logistics/transportation to brand teams as needed
• Manage operational software and integrations across ERP, warehouse management, inventory, middleware systems to ensure smooth, accurate, and timely transmissions; record inputs and troubleshoot as needed
• Support training and management of Operations Associates

Requirements

• 4+ years of experience in supply chain, logistics, or operations, preferably in the beauty or CPG industries.
• Proven track record of managing complex supply chain projects and delivering results.
• Strong analytical and problem-solving skills, with the ability to adapt to evolving priorities and challenges.
• Excellent communication and interpersonal skills, with a client-first mindset.
• Proficiency in supply chain tools, inventory management systems, and Excel or Google Sheets; Strong proficiency with data, highly analytical and detail-oriented, comfortable with data formatting, manipulation and analysis
• Familiarity with working in a startup or fast-paced environment
• Willingness to learn, grow, and contribute to a collaborative team culture.
• Both a dynamic self-starter and a team player with an entrepreneurial mindset, able to self-manage and work independently without handholding
• Detail-oriented, highly organized, and able to multi-task – must be able to keep up with multiple clients, emails, timelines, launches, purchase orders simultaneously and with accuracy and timeliness
• Excited about working in a startup with the ability to approach growth like an entrepreneur – this role will have freedom to innovate, and you will have significant impact on the overall growth of the business and the culture and the company
• Experience with management of interns/employees