Talent Onboarding Specialist (Remote)

Step into the dynamic world of E-Commerce with a company dedicated to revolutionizing customer service solutions. From well-established brands to emerging stars, we empower our clients to thrive by providing unparalleled support. As part of our growth, we are seeking a proactive and detail-oriented Talent Onboarding Specialist to ensure new hires and clients have a seamless onboarding experience, setting the stage for long-term success.

What You’ll Do

As a Talent Onboarding Specialist, your responsibilities will include:

• Managing the entire onboarding process for new hires, ensuring they are prepared and aligned with their roles
• Conducting live training sessions, facilitating paperwork completion, and guiding new team members through onboarding tasks
• Collaborating with the Customer Success Manager to streamline onboarding for agents and clients, promoting a smooth handoff
• Providing progress updates to Team Leads and Recruitment Managers, maintaining alignment across teams
• Assisting with client onboarding processes when needed, ensuring comprehensive support at every stage

What We’re Looking For

Experience:

• 1–2 years in Customer Service Onboarding or similar roles
• 3–5 years in the BPO Customer Service industry
• Experience as a Virtual Assistant is a plus

Skills:

• Proficiency in E-Commerce tools such as Gorgias, Shopify, Zendesk, Re, and Freshdesk (Required)
• Familiarity with CRM and project management tools like HubSpot and Monday.com
• Strong written and verbal communication abilities
• Exceptional organizational skills with attention to detail
• A self-starter mindset with the ability to coach and engage others effectively

Technical Requirements:

• Internet: DSL, Cable, or Fiber connection (minimum 20 Mbps)
• Tools: Proficiency in Gmail and Slack

What’s in It for You?

• Competitive Pay: $5 USD per hour
• Benefits: Paid Time Off, Health, and Dental Insurance
• Flexibility: Permanent, full-time remote setup
• Bonuses: Year-end bonus and performance-based recognition
• Growth Opportunities: Join one of the fastest-growing startups in E-Commerce
• Supportive Culture: Be part of a high-performing, inspiring, and collaborative team

Why Join Us?

Your expertise will shape the success of the company and the brands we support. Grow your career while contributing to meaningful outcomes in a fast-paced and innovative environment.

How To Apply

Copy and paste this link into your browser: https://forms.gle/vbraLoFA5MX1Q3aA9

Use the application code: JAZZHR

Applications submitted through the provided link will only be considered.

Join a company that values your skills and passion. Take the next step in your career—apply today!

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