Technical Account Manager (Remote)

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia’s Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

At Veolia Water Technologies & Solutions, we are at the forefront of activities
designed to save water and reduce energy consumption for industrial customers.
The collective expertise and passion of our people, combined with a broad
portfolio of more than 10,000 technologies, uniquely positions us to deliver
solutions that have a positive impact on the environment.
Veolia is looking for a Technical Account Manager to drive business growth and
build relationships as a market leader dedicated to solving the toughest water
and process challenges.

Role Summary/Purpose
As a Technical Account Manager, you are the Veolia point of contact and expert
in the field of water treatment for our industrial customers in the Northern part of
The Netherlands. Your mission is to guarantee quality service and product
delivery to current customers, while also creating opportunities with both existing
and new customers. You get energy from working autonomously and are eager
to perform both commercial and hands-on work, taking on a new challenge every
day.
He or she reports to the Area Manager and will cover the regions of Drenthe,
Friesland, Groningen, and Overijssel. The suitable candidate preferably lives in
this region.

Essential responsibilities
● Managing and building relationships with existing customers is central to
your role. You are responsible for the continuous follow-up of agreed-upon
service, price management, and product delivery according to the correct
quality standards.
● You actively focus on building positive relationships with your regular
customers and constantly look for new opportunities.
● You seek expansion opportunities for applications and sustainability
projects with both existing and new customers.
● Due to your technical attitude and hands-on approach, you perform
technical work and can make necessary verbal and written
recommendations to ensure problem-free operations for the customer.
● You seek the optimal solutions for our customers that are sustainable by
nature.
● You easily make contacts with other departments and are thus able to
efficiently fulfill customer needs with the necessary teamwork.
● As a team player, you are helpful to your colleagues and actively
participate in team meetings, training sessions, etc.

● Due to your high degree of independence, you create your own schedule,
taking into account various customer needs and other tasks.
● You find a balance between following your schedule and the flexibility to
deviate from it if priorities demand it (possibly at the last minute).
● You realize the importance of a broad and constructive network both
within and outside the organization and actively invest in it yourself.
● You highly value safety and integrity and actively promote them, both
within the organization and with our customers.
● You will report to the Area Manager of your region.

Qualifications

Qualifications/Requirements
● You have a hands-on approach and possess technical expertise.
● Your customer-oriented mindset allows you to easily translate our
commercial strategy into practice.
● You are results-oriented; business targets and objectives give you extra
motivation.
● You are analytical and have initial experience with financial follow-up.
● Working independently and autonomously energizes you.
● You are socially flexible and can easily adapt to a new environment.
● A 9-to-5 job is not for you. You enjoy autonomy and the idea that you don’t
know in advance how your day will unfold.
● You work in a structured and orderly manner, ensuring accurate reporting
skills.
● As a team player, you gladly help your colleagues.
● You are problem-solving and dare to think outside the box, always
considering quality and safety rules.
● You are willing to further develop yourself and step outside your comfort
zone.
● You possess a bachelor’s degree or higher in Engineering or Applied
Sciences. A chemical background is required.
● Experience in commercial or key account management and knowledge
about the industry in breadth and depth is a plus.
● You can express yourself fluently in both English and Dutch, both verbally
and in writing.

Additional Information

What Veolia WTS has to offer
● A highly varied job combining home office with frequent customer visits.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.