Technical Consultant (Remote)

Join us as a Technical Consultant, in Demandtex we implement RELEX Solutions which is a supply chain planning software for retail and FMCG customers globally.

The ideal candidate will have a strong background in software solutions and will act as a bridge between our technical teams and clients. Technical Consultant will be responsible for understanding client requirements, providing technical expertise, and ensuring successful implementation and support of our software products.

Key Responsibilities & Accountabilities:

• Act as a system integration specialist between RELEX and customer IT systems for the integration of the software
• Investigate complex technical issues for our customers and provide solutions
• Attend or lead technical discussions with service customers
• Provide technical solutions for SaaS related services
• Coordinate and delegate technical tasks for multiple service customers
• Introduce and develop the best practices for continued success
• Create and maintain technical documentation, including user manuals and implementation guides
• Act as a technical advisor in upsell related implementation projects
• May participate in sales process as a technical specialist, or improve and develop internal tools
• Consultant may be asked to travel to support project activities

Qualifications:

• Education: Bachelor’ degree or higher in Engineering, Computer Science, Information Systems or the equivalent relevant working experience
• Experience in a technical consulting role or similar position
• Motivation to solve problems and suggest solutions
• Programming experience, Java preferred
• Knowledge of relational databases
• Basics of Linux and Unix
• Excellent communication and time management skills
• Spanish/Portuguese and Fluent English Speaking

Preferred Qualifications:

• Proven track record of successful client work and implementations
• Knowledge of application monitoring and distributed systems
• Experience in either supply chain management and/or business analytics 

How to Apply: Interested candidates should submit their resume to hr@demandtex.com with the subject line “Technical Consultant Application.”

About Demandtex:

Demandtex is a leader in solving supply chain challenges for retailers and FMCG manufacturers around the globe. The company specializes in demand forecasting, inventory management and planning. While many companies take a cookie-cutter approach to Implementation, Demandtex is known for realizing the uniqueness of every business and adapting the solutions to provide great returns. Led by a retail technology veteran of over 20 years, all Demandtex consultants are well-known experts in their field with a minimum 10 year industry specific experience.

Web: http://www.demandtex.com

About our technology partners who are disrupting the Supply chain SaaS industry RELEX:

RELEX Solutions is a leading provider of cutting-edge retail optimization software. We offer our customers radically improved demand forecasting and supply chain optimization, which then can be leveraged into exponential benefits — optimizing store space, allocation, workforce, pricing and promotion strategies, all within our unified platform. RELEX’s AI-driven, cloud-based platform helps retailers and brands move fast and find new ways to meet consumer needs while improving operational efficiency and controlling costs. RELEX recently announced the successful closure of a $500M+ funding round, bringing the company’s valuation to $5.7B.