Technical Content Writer (Remote)

Optellix is seeking a talented and detail-oriented Technical Content Writer to join our team. In this role, you will be responsible for creating high-quality technical content, procedure manuals, marketing materials, and technical proposals that effectively communicate complex information to diverse audiences. You will collaborate closely with cross-functional teams to ensure accuracy, consistency, and usability across all documentation.

Key Responsibilities

1. Content Creation & Management

• Research, outline, write, and edit technical content, collaborating with various departments to understand project requirements.
• Gather information from subject-matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
• Create and edit technical proposals tailored to client needs, clearly outlining technical solutions, methodologies, and deliverables.
• Develop content in multiple formats (blogs, whitepapers, videos, infographics, etc.) for maximum usability while maintaining a consistent tone and voice.
• Repurpose existing content into various forms, such as blogs, LinkedIn posts, or presentations, to maximize impact and reach.

2. Documentation & Processes

• Work with development and support leads to identify documentation repositories, edit and revise existing materials, and determine the best solutions for centralized storage and accessibility.
• Research, create, and maintain templates that adhere to organizational and legal standards for easy data migration.
• Develop visuals and diagrams to complement technical support content.

3. Collaboration & Optimization

• Collaborate with engineers, designers, and other stakeholders to improve user experience, refine UI/UX content, and ensure technical accuracy.
• Conduct regular brainstorming sessions to bring fresh ideas to the table and contribute to continuous improvement.
• Stay updated on industry trends, including SEO and social media practices, to optimize content visibility and engagement.

Required Skills & Qualifications

• Two or more years of proven experience as a Technical Writer or Content Specialist.
• Experience in creating documentation, technical proposals, and procedure manuals tailored to various audiences.
• Superb written communication skills with a keen eye for detail.
• Ability to quickly grasp and simplify complex technical subject matter.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and tools like Microsoft Outlook.
• Ability to handle multiple projects simultaneously while meeting tight deadlines.
• Strong organizational skills and a detail-oriented mindset.

Preferred Skills & Qualifications

• Bachelor’s degree in Communications, or a relevant technical field.
• Professional certification (e.g., Society for Technical Communication) is a plus.
• Experience in software development industries is preferred.
• Exposure to topics such as Entrepreneurship, Sales, Marketing, and Finance is preferred.
• Understanding of SEO, social media, and content optimization practices.
• Familiarity with XML tools for documentation creation.
• Assertive, go-getter attitude with a collaborative approach to brainstorming and debate.