Technical Program Manager Data Center Operations Third Party Data Centers (Remote)

Technical Program Manager Data Center Operations Third Party Data Centers | Google | Australia

At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google’s technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.

Minimum qualifications:

• Bachelor’s degree in a technical field, or equivalent practical experience.
• 5 years of experience in program or technical project management.
• Successful candidates will be required to obtain TS NV1 clearance under the Australian Government Protective Security Policy Framework (PSPF).

Preferred qualifications:

• Master’s degree in Mechanical, Electrical, or a related engineering field.
• 10 years of experience in facilities management, data center operations, or related engineering fields.
• 4 years of experience with BMS controls and SCADA systems.
• Experience with industrial controls in critical environments (e.g., data centers, manufacturing, pharmaceuticals).
• Experience with designing, configuring, and troubleshooting BMS and SCADA systems using software like FactoryTalk and Ignition.
• Experience with executive-level communication.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You’re equally comfortable explaining your team’s analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

The 3rd Party Data Center (3PDC) team within Google Data Centers (GDC) leads data center operations in facilities built by third-parties. These include facilities built to our specs and fully operated by Google (e.g. Jengas), facilities built to meet our SLAs and operated jointly by Google and Colocation providers (e.g., MiniClusters, Edge, nGP, GCVE, and others).

In this role, you’ll be responsible for ensuring the reliable operation of critical systems within third-party data centers, responding to incidents, leading improvement projects, and contributing to operational excellence.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google’s product portfolio possible. We’re proud to be our engineers’ engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

• Lead technical projects, such as those involving Building Management Systems (BMS) and Electrical Power Monitoring Systems (EPMS). This includes developing project scope, schedule, budget, and resource allocation, as well as managing project execution to ensure timely delivery and quality.
• Respond to and resolve incidents related to critical infrastructure, including BMS and EPMS systems. This may involve troubleshooting, coordinating with vendors, and implementing preventative measures.
• Collect and analyze operational data, including incident reports and system performance metrics, to identify trends and drive process improvements. Develop dashboards and visualizations to monitor system health, identify optimization opportunities, and make data-backed recommendations to enhance operational efficiency.

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