Technical Project Manager (Remote)

About Us

CLOUDSUFI, a Google Cloud Premier Partner, is a global leading provider of data-driven digital

transformation across cloud-based enterprises. With a global presence and focus on Software &

Platforms,Life sciences and Healthcare, Retail, CPG, financial services and supply chain, CLOUDSUFI is

positioned to meet customers where they are in their data monetization journey.

Our Values

We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the

quality of lives for our family, customers, partners and the community.

Equal Opportunity Statement

CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an

inclusive environment for all employees. All qualified candidates receive consideration for employment

without regard to race, colour, religion, gender, gender identity or expression, sexual orientation and

national origin status. We are dedicated to providing equal opportunities in employment, advancement,

and all other areas of our workplace. Please explore more at https://www.cloudsufi.com/

What we are looking for

CLOUDSUFI is seeking a Technical Project Manager of Client Services. Project Manager is responsible for

all client interfaces within the assigned Project scope. He/she will work together with Leads in

program/project to create an execution plan in consultation with the customer stakeholders and drive

the execution with team wrt. People, Process and Structure. Some of the key KPIs for this role are –

Gross Margin, Customer Advocacy (NPS), ESAT(Employee Satisfaction), Penetration (Net New) and Target

Revenue realization.

Required Experience

● Minimum 10+ years of experience

● Experience of managing digital transformation programs for mid-large scale organizations with

focus on DevOps,SRE,SecOps & Data Intelligence, with proven track record of delivery projects to

time, cost and quality.

● Hands-on experience in cloud native technologies especially on AWS tech stack

● Experience of delivery projects in US region

● Excellent stakeholder management, ability to connect and present to senior leadership team of

client

● Must have performed program delivery for a large program of size more than USD 2M annually

and grown the account through delivery excellence

● Customer centric approach which includes understanding of expectations/prioritizations of

customer needs.

● Must have experience of setting up large teams and work transitioning from onsite teams /other

vendor in a structured and predictable manner

● Hands-on experience of agile project management. Must be conversant in performing all Agile

Ceremonies – Daily Scrum calls, Retro and Demo meeting and Velocity calculation

● Experience in strategic planning risk management and change management

● Proficiency in project management software tools

● Should be well verse with current technology trends in IT Solutions e.g. Cloud Platform

development, DevOps, Low Code solutions, Intelligent Automation

● Manufacturing or Fintech domain knowledge will be a definite advantage

Job Responsibilities

● Project Planning and Execution: Develop and execute comprehensive project plans for SRE and

SecOps initiatives, including defining project scope, objectives, timelines, and resource

allocation.

● Client Relationship Management: Build and maintain strong relationships with clients, acting as a

trusted advisor and ensuring their satisfaction with the delivered services.

● Technical Oversight: Provide technical guidance and oversight to project teams, ensuring

adherence to best practices and industry standards for SRE and SecOps.

● Risk Management: Identify and mitigate potential risks throughout the project lifecycle,

developing contingency plans as needed.

● Team Leadership: Lead and motivate cross-functional project teams, including engineers,

security specialists, and other stakeholders.

● Budget Management: Track project budgets and ensure that projects are delivered within

budget constraints.

● Reporting and Communication: Prepare and deliver regular project status reports to clients and

internal stakeholders, effectively communicating project progress, challenges, and successes.

● Continuous Improvement: Identify opportunities for process improvement and implement

changes to enhance project efficiency and quality

● Should be OK to work in US Time Zone timings (Night Shift : India)

Non-Technical/ Behavioral competencies required

● Must have worked with large customers in the US

● Written communication, technical articulation, listening and presentation skills (9/10 minimum)

● Should have good conflict management

● Should have superior persuasive and negotiation skills

● Should have demonstrated effective task prioritization, time management and internal/external

stakeholder management skills

● Should be a quick learner, self starter, go-getter and team player

● Should have experience of working under stringent deadlines in a Matrix organization structure

● Should have demonstrated appreciable Organizational Citizenship Behavior