Technical Project Manager (Remote)

Kemana is a leading digital agency specializing in innovative ecommerce solutions. We bridge the gap between technology and success, helping businesses transform their ecommerce channels. We are looking for a skilled Ecommerce Project Manager to join our dynamic team and play a crucial role in our continued growth.

Responsibilities:

• Client Management: Maintain client relationships, understand their needs, and ensure their satisfaction. Act as the primary point of contact for clients, maintaining clear and constant communication throughout the project’s lifecycle.
• Project Management: Develop and manage ecommerce project plans, ensuring that they meet clients’ needs and are delivered on time and within budget.
• Issue Resolution: Identify and swiftly resolve project-related issues.
• Reporting: Generate progress reports to keep clients informed.
• Vendor Management: Manage relationships with vendors to ensure quality and value.
• Team Leadership: Lead the project team and manage workloads effectively. Work closely with designers, developers, business analyst, system analyst, Quality Assurance Team, DevOps to ensure a cohesive approach to ecommerce projects.
• Risk Management: Identify potential risks and develop strategies to mitigate them.
• Quality Assurance: Oversee project output quality, assign QA to implement testing and quality control.
• Project Documentation: Maintain all relevant project documents.
• UX Oversight: Ensure a high-quality user experience on the client’s ecommerce site conducted by UX/UI Designer.
• Marketing Integration: Align the project with the client’s marketing strategies together with Business Analyst (BA) if needed.
• Budget Management: Oversee the project budget, time and control costs.
• Data Analysis: Track, Analyze, and with BA (Business Analyst) to present project-related data to the client.
• Continuous Improvement: Stay up to date with the latest ecommerce trends and technologies and implement best practices.

Requirements:

• Bachelor’s degree in Business, Marketing, Ecommerce, or a related field.
• Proven experience (3+ years) as a Project Manager or in a similar role. Having specialty in Ecommerce Development)
• Exceptional project management skills, with experience using tools like Microsoft Project, JIRA, Asana, Teamwork and other project management tools.
• Solid understanding of ecommerce platforms, content management systems, and digital marketing tools.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and Client
• Analytical mindset with the ability to interpret data, generate insights, and make data-driven decisions.
• Knowledge of SEO, SEM, and online advertising strategies is a plus
• Familiarity with UX/UI principles and their application to e-commerce.
• Experience in A/B testing and conversion rate optimization is a plus
• Results-oriented and proactive attitude with a focus on problem-solving.
• Experience with waterfall and agile project management methodologies.