Technical Project Manager (Remote)

Job Summary :

We are seeking an experienced Project Manager to oversee eCommerce projects, specifically focusing on Shopify and Magento platforms. The ideal candidate will possess a strong background in eCommerce, digital marketing, and website development, with the ability to manage cross-functional teams to drive project success. This role requires a strategic thinker with a deep understanding of eCommerce best practices and technical requirements to lead and execute projects that enhance user experience, increase conversion rates, and support business growth.

Responsibilities:

 Project Management: Lead the end-to-end lifecycle of eCommerce projects, including requirements gathering, scope definition, planning, execution, and delivery, ensuring projects are completed on time, within budget, and meet high-quality standards.

 Platform Expertise: Oversee and coordinate project tasks on Shopify and Magento, collaborating with developers, designers, and stakeholders to ensure alignment with business requirements and technical capabilities.

 Team Collaboration: Work closely with cross-functional teams (design, development, QA, marketing, and sales) to drive efficient project workflows and successful project delivery.

 Stakeholder Communication: Act as the primary point of contact for project stakeholders, providing regular updates on project status, risks, and performance metrics, ensuring alignment on project goals and deliverables.

 Resource Management: Allocate resources effectively, assigning tasks and managing workloads to optimize team performance.

 Risk Management: Identify, assess, and mitigate project risks and issues, adjusting plans as needed to keep projects on track.

 Documentation and Reporting: Maintain detailed project documentation, including timelines, project plans, status reports, and post-project analyses.

 Continuous Improvement: Drive process improvements for eCommerce projects, identifying ways to streamline project workflows, improve team productivity, and enhance customer satisfaction.

 Client Relationship Management: Ensure client satisfaction by addressing concerns promptly and ensuring deliverables align with their vision and requirements.

Requirements:

 Experience: Minimum 3-7 years of experience in project management, with a focus on eCommerce platforms like Shopify and Magento.

 Technical Knowledge: In-depth understanding of Shopify and Magento, including themes, plug-ins, customizations, and integrations.

 Project Management Tools: Proficiency with project management tools such as Jira, Asana, Trello, or equivalent.

 Communication Skills: Excellent communication and interpersonal skills, with the ability to clearly convey project details and progress to both technical and non-technical stakeholders.

 Problem-Solving: Strong analytical and problem-solving skills with a proactive approach to identifying and addressing project challenges.

 Customer Focus: Strong client management skills with a dedication to delivering projects that meet or exceed client expectations.

 Certifications (Preferred): PMP, Scrum Master, or Agile certifications are a plus.

 Education: Bachelor’s degree in Project Management, Information Technology, Business Administration, or related field.

Preferred Skills:

 Familiarity with other eCommerce platforms (BigCommerce, WooCommerce, etc.)

 Experience with digital marketing and conversion rate optimization (CRO).

 Knowledge of web analytics tools such as Google Analytics.

 Ability to manage multiple projects simultaneously in a fast-paced environment.