Travel Acquisition Specialist (Remote)

Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world’s leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals

Job Description

The Ticket Acquisition Specialist is responsible for monitoring the release of tickets for various European monuments and museums, particularly the Vatican Museums, and rapidly purchasing the tickets as soon as they become available. This role requires round-the-clock coverage to ensure timely acquisition of the limited-availability tickets.

Key Responsibilities

• Monitor ticket release notifications and alerts for the Vatican Museums and other European attractions (e.g., Paris Catacombs, Colosseum, St. Mark’s Basilica) on a 24/7 basis
• Quickly log into the respective ticketing websites and purchase the available tickets as soon as they are released
• Coordinate with the client’s booking team to ensure the acquired tickets match the existing reservations
• Assist with other ticket acquisition tasks for the client’s portfolio of European attractions during slower periods
• Provide regular updates and feedback to the client on the ticket release patterns and acquisition process
• Maintain clear communication with the client and adhere to their defined processes and requirements

Qualifications And Skills

• 1-3 years of relevant experience in a fast-paced, time-sensitive ticket acquisition or e-commerce role
• Strong computer and internet navigation skills, with the ability to quickly navigate and purchase tickets on various websites
• Excellent time management and multitasking abilities to handle variable workloads and unpredictable ticket release schedules
• Proficient in English communication, both written and verbal, to liaise with the client
• Adaptable and flexible to work in a remote, 24/7 environment
• Attention to detail and problem-solving skills to ensure accurate and timely ticket acquisition

Work Location

• Home-based
• Should have strong internet connection (minimum of 20 mbps)
• Should have own Laptop/PC (minimum of i5 8GB RAM)

Additional Information

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