Universe Manager (Remote)

Job description / Role

– Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards
– Develop a commercial policy, a season layout plan, in addition to an annual timetable for commercial campaigns
– Recommend price modifications based on benchmarking in order to maintain competitiveness
– Monitor the Universe sales figures, inventory, profit and loss report and ensure that weekly and seasonal targets are achieved by the team
– Manage the Universe staff by preparing schedules, setting goals and objectives, managing performance, training and motivating employees, in order to ensure the highest levels of performance are achieved
– Monitor stock levels on a continuous basis, assist the Shop Manager in making inventories on a regular basis, maintain inventories and re-order merchandise when needed in order to ensure adequate stocks and maximum range and size availability at all times
– Develop and maintain a calendar for the shop events and communicate it to the team in order to ensure smooth and timely running of activities; supervise the communication of shop events and promotions to customers through social media tools
– Communicate with wholesales customers to ensure timely answering of their needs, and liaise with local sports clubs in order to increase brand awareness and boost sales
– Handle the closing at the end of day in coordination with the Cashier by controlling the preparation of cash money, electronic cards slips, discounts, and VAT vouchers; ensure their delivery to the Accounting Department in compliance with company policies and security standards
– Perform other related activities such as controlling the process of shipments reception, communicating with local suppliers and negotiating prices, reporting occurring operational issues and other

– Bachelor’s Degree
– 2 years of experience in a managerial role
– Active participation in at least one sporting activity and expert knowledge of sporting events and products
– Previous experience in sports goods
– Proficiency in MS Office
– Fluency in English
– Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible
– Active participation in at least one sporting activity and expert knowledge of sporting events

– Developing and Motivating Others: level 2
– Cultural Awareness: level 3
– Customer Focus: level 3
– Driving and Achieving results: level 2
– Attention to details: level 3
– Initiative: level 3
– Self Confidence: level 2

About the Company

Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.