User Experience Content Designer (Remote)

Local candidates are highly preferred to allow for some onsite work. Remote will be considered for the right candidate.

Please note: NO 3 rd Parties or C2C and NO Sponsorship is available – NO EXCEPTIONS.

Essential Skills Are This Role Are

• Design, write, edit and test clear, compelling in-product language
• Collaborate and contribute to UI designs using Figma
• Encourage a content design process that is scalable, delivers consistency, creates efficiencies, and supports cross-team collaboration

Core Functions Of This Role Are

• Design, write, edit and test clear, compelling in-product language to help users and their caregivers safely and effectively manage their diabetes.
• Collaborate and contribute to UI designs using Figma to communicate concepts and designs to internal partners.
• Partner with our localization and translations team to ensure product experiences are of the highest quality in every language.
• Develop content for mobile apps that meet user, caregiver, and business needs, align with UX strategy, and are technically feasible.
• Develop a content design process that is scalable, delivers consistency, creates efficiencies, and supports cross-team collaboration.
• Create processes and tools to support the UX Content Design practice. This includes defining extensible design system guidance, conducting audits of existing experiences, extending brand guidance from marketing, or creating content frameworks.
• Work closely with product leads, the design team, and development programs to plan content design efforts and define goals.
• Participate in initial exploration processes to identify user needs and opportunities to satisfy those needs.
• Interact directly with users through human-centered design techniques including participation in observational research, interviews, and concept testing to uncover needs, learn about user behavior and explore content design concepts.
• Direct the creation of interactive prototypes.
• Lead content definition activities, such as workshops and requirements sessions.

Required Education/experience

• Bachelor’s degree is required.
• 5+ years of content design, UX writing, content strategy or closely related work