Cedcoss Technologies
Ux Researcher (Remote)
Ux Researcher | Cedcoss Technologies | Worldwide
Responsibilities well trust you with
- Research Planning and Execution
Plan, execute, and drive user studies to uncover, understand,and analyze user behavior
concerning our products.
...Ux Researcher | Cedcoss Technologies | Worldwide
Responsibilities well trust you with
- Research Planning and Execution
Plan, execute, and drive user studies to uncover, understand, and analyze user behavior
concerning our products.
Utilize various research methodologies such as focus groups, contextual interviews, and
observational research techniques like fly-on-the-wall and shadowing.
- Behavioral Analysis and Archetypes
Identify behavior patterns among users, structure behavioral archetypes, and promote
these archetypes across business units.
Build empathy for user archetypes across the organization using various engagement
and storytelling techniques.
- Communication and Collaboration
Communicate a holistic picture of the user experience to cross-functional teams and
identify possible gaps.
Work closely with marketing, product, and design teams to identify open research
statements and drive product decisions with validated user insights.
- Product Lifecycle Representation
Set up and drive repetitive contextual user walkthroughs of products to identify gaps and
opportunities for improvement.
Represent customer needs throughout the product and design lifecycle, from discovery
through to design validation and customer adoption.
- Adaptation of Research Techniques
Apply and adapt appropriate research techniques and methods to meet specific project
needs.
Engage with customers to understand their unique needs, defining and synthesizing user
types, use cases, and specific UX opportunities.
- Influence and Validation
Partner with Product Managers and Designers to influence product strategy and
roadmaps.
Validate feature and design direction through participatory design, early concept testing,
and usability testing.
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- Data Analysis and Insight Generation
Analyze and synthesize qualitative and quantitative data to generate strategic and
tactical insights with actionable recommendations.
Communicate findings through artifacts such as user segments, persona frameworks,
user journeys, and task analyses.
- Mentorship and Advocacy
Provide mentorship to other team members and champion the UX research discipline
across the organization.
Be a member of our core design team and work closely with product and engineering
teams to conduct research and help design experiences.
Preferred candidate profile
Core Competencies:
- Qualifications and Experience
Degree or higher in Human-Computer Interaction, Human Factors, Psychology, Cognitive
Science, Anthropology, Design, or equivalent hands-on experience.
2-4 years of experience in applying customer-centered research techniques to product
definition and design.
Experience in the creation and execution of online surveys and qualitative research
techniques.
- Research Expertise
Expert knowledge in planning and executing research studies, including developing
sample plans and determining the best data collection approach using quantitative
and/or qualitative methods.
Strong ability to analyze and synthesize qualitative and quantitative data to generate
strategic and tactical insights with actionable recommendations.
- Technical Proficiency
Experience with remote testing tools and behavioral analytics.
Knowledge of user interface design, usability evaluation techniques, task analysis, and
experimental design.
Ability to quickly learn new technical concepts.
- Portfolio and Communication
Strong portfolio representing research that influenced great insights or experiences,
including research goals, methodologies, processes, data visualizations, and insights.
Excellent communication and presentation skills, with the ability to articulate insights
clearly to teams and leadership.
- Insight Translation
Ability to quickly turn insights into actionable points for stakeholders, delivering visual
reports promptly and efficiently.
Excellent skills in communicating findings through artifacts such as user segments,
persona frameworks, user journeys, and task analyses.
- Collaboration and Mentorship
Ability to collaborate with cross-functional teams to define, design, and ship new
features.
Experience mentoring junior team members and contributing to their growth.
Experience in conducting generative research techniques and facilitating design thinking
sessions.
- Empathy and Advocacy
Build empathy for user archetypes across the organization using various engagement
and storytelling techniques.
Represent customer needs throughout the product and design lifecycle, from discovery
through to design validation and customer adoption.
Perks and benefits
What is it like to work with us?
CEDCOSS is a leading IT organization specializing in eCommerce and Digital products. With a global presence in 25 countries, we cater to over 15,000+ clients worldwide. Our expertise includes e-commerce development, mobile app development, progressive web apps, API integration, CRM and ERP development, cloud architecture development, DevOps, AWS-SaaS development, Artificial Intelligence (AI), Machine Learning, Virtual Intelligence, Chatbots, and Cross-Platform Development Tools. Our practical and effective solutions accelerate digital transformation for market leaders, Fortune 500 companies, and Global 2000 enterprises.
And the PERKS | The good stuff you get for working hard
- Flexible working for a better work-life balance
- The five-day workweek for more time off
- Complimentary Health Insurance for your well-being
- A plethora of industry exposure and self-growth opportunities
JOIN US to maximize your impact on strategy and performance.
