We seek talented and creative UX/UI Designers to join our team and contribute to developing multiple platforms.

In this role, you will play a critical part in ensuring that each platform is intuitive, engaging, and tailored to meet the specific needs of its users—whether they are community members, educators, learners, B2B professionals, among others.

You will collaborate closely with cross-functional teams to design user experiences that address the final user’s and our customers’ needs while ensuring accessibility.

About First Factory:

We are a software development company with over two decades of experience, boasting a dynamic team of 200+ professionals actively engaged in diverse projects across various industries. We invite you to join us on this journey as we continue to thrive and embrace fresh challenges.

Main Responsibilities:

• Design and create wireframes, prototypes, and high-fidelity designs for multiple platforms, ensuring a seamless and engaging user experience.
• Conduct user research and usability testing to gather insights, validate design concepts, and drive user-centered improvements.
• Collaborate closely with product managers, developers, and stakeholders to ensure design consistency and alignment with business and user needs, along with adherence to accessibility standards.
• Continuously improve user interfaces based on feedback, analytics, and evolving user needs, ensuring all platforms are user-friendly, effective, and visually aligned with brand guidelines.
• Design for diverse platforms and unique challenges, from community-driven social media environments to secure, data-driven B2B platforms and engagement-focused educational systems.

Requirements:

• A strong portfolio demonstrating expertise in UX/UI design, focusing on digital platforms.
• 3+ years of experience working in venture capital-backed early-stage startups.
• Expertise in Figma and other design tools such as Sketch, Adobe Creative Suite, or similar.
• Strong understanding of user-centered design principles and methodologies.
• Excellent communication and collaboration skills, with the ability to articulate design decisions and the rationale behind them.
• Analytical and problem-solving skills with a data-driven approach to design.
• Experience working in fast-paced, dynamic startup environments.
• Social media company/platform, learning management system (LMS), or B2B product management experience preferred.
• Eagerness to learn, adapt, and contribute to a supportive, inclusive team culture.
• Familiarity with designing for engagement and interaction
• Experience tackling unique challenges across platforms like security and educational engagement.
• Strong communication skills to collaborate with various stakeholders

Some of our benefits:

• Work From Home

We believe in hybrid work. While the office is open five days per week, most employees enjoy working predominantly from home.

• Medical & Dental Insurance

First Factory is proud to offer free private medical and dental insurance for our Costa Rican team members.

• Time Off

Enjoy your time away from work. Our vacation policy grants extra PTO after 2 years of employment. Our team never misses a national holiday and has their birthday off.

Special events are important for you; take time off to attend your graduation, weddings, and more.

• Continuous Learning

We want you in for the long term. We hire individuals passionate about learning and offer many tools for professional development and growth. We provide a $500 educational reimbursement so you can reach your learning and professional goals.

Learn about our culture and more benefits here