Virtual Assistant For Holiday Homes Company In Dubai (Remote)

Virtual Assistant For Holiday Homes Company In Dubai | HAVN Lifestyle Getaways | United Arab Emirates

We are seeking a highly organized and tech-savvy Virtual Assistant to support our holiday homes business in Dubai. As a Virtual Assistant, you will assist in the daily operations of guest relations, bookings management, and general administrative tasks to ensure our properties are always guest-ready. You will be the go-to person for online coordination, ensuring a smooth experience for both guests and our internal team.

Responsibilities:

• Respond to guest inquiries and bookings via Airbnb, Booking.com, and other platforms in a timely manner
• Assist in coordinating check-ins and check-outs, ensuring seamless communication with the on-site team
• Manage guest reservations, cancellations, and modifications through the property management system
• Provide local recommendations and guide guests on available services
• Handle guest complaints and requests, escalating issues when necessary
• Maintain updated records of guest information and booking details
• Communicate effectively with the Guest Relations team to ensure properties are prepared for arrivals
• Assist with admin tasks such as data entry, calendar management, and coordinating vendor services
• Help manage social media platforms by responding to guest reviews and inquiries
• Track and analyze guest feedback to improve service offerings
• Create and send thank-you messages to guests, ensuring a personalized and warm tone

Requirements:

• Previous experience as a Virtual Assistant or in a similar role (experience in hospitality or short-term rentals preferred)
• Fluency in English (written and spoken) is required; additional languages are a plus
• Strong communication and customer service skills
• Proficiency in using online tools such as Lodgify, Airbnb, Booking.com, and property management systems
• Attention to detail and excellent organizational skills
• Ability to work in Dubai time zone and manage tasks remotely
• Comfortable handling multiple tasks and priorities in a fast-paced environment
• Knowledge of Dubai’s major areas and attractions is an advantage

Benefits:

• Remote work opportunity
• Be part of a dynamic and supportive team
• Opportunity for career growth within a fast-growing holiday homes company

Job Type: Full-time

Pay: AED2,000.00 – AED2,500.00 per month

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home