Virtual Property Claims Specialist (Remote)

Why Consider This Job Opportunity

• Salary up to $98,000 annually
• Comprehensive and competitive benefits package for employees and their family members
• Opportunity for career advancement and growth within the organization
• Flexible hybrid work model with the expectation of reporting to the office 1-2 days per week
• Supportive and collaborative work environment
• Chance to make a positive impact on client satisfaction and claims resolution

What To Expect (Job Responsibilities)

• Deliver exceptional customer service to commercial customers and agents/brokers through efficient claim handling
• Assess commercial property damages and create initial damage estimates using Xactimate
• Manage and resolve commercial property claims of varied complexity, including weather-related and equipment breakdown claims
• Coordinate investigations and evaluations of claims through collaboration with customers, vendors, and experts
• Identify potential fraud and recovery opportunities and collaborate with relevant teams for resolution

What Is Required (Qualifications)

• Minimum of three to five years of claims experience, specifically in Commercial Property and field estimating
• Bachelor’s degree or equivalent experience; professional designations preferred
• Solid knowledge of commercial property claims and significant experience in conducting physical inspections
• Strong analytical, negotiation, and communication skills
• Ability to work independently while managing time and resources effectively

How To Stand Out (Preferred Qualifications)

• IICRC certification and completion of Applied Structural Drying
• Familiarity with Microsoft Office Suite and other business-related software
• Experience in managing vendor relationships effectively
• Ability to support Catastrophe (CAT) duty and extended operating hours as needed
• Knowledge of state/territory regulations and industry trends

#Insurance #ClaimsManagement #CareerGrowth #HybridWork #CustomerService

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