Virtual Property Claims Specialist (Remote)

Why Consider This Job Opportunity

• Salary up to $98,000 annually
• Comprehensive and competitive benefits package to support physical, financial, emotional, and social well-being
• Opportunity for career advancement and growth within the organization
• Hybrid work model with the flexibility of working from home and reporting to the office 1-2 days per week
• Engaging work environment that values employee contributions and offers leadership support

What To Expect (Job Responsibilities)

• Deliver exceptional customer service to commercial clients and agents/brokers during the claims process
• Evaluate commercial property damages and create initial estimates using Xactimate
• Manage and resolve commercial property claims involving various complexities, including weather-related and equipment breakdown losses
• Coordinate investigations and maintain effective communication with customers, vendors, and business partners
• Identify potential fraud and recovery opportunities while ensuring accurate data recording of claim circumstances

What Is Required (Qualifications)

• Bachelor’s degree or equivalent experience
• Minimum of three to five years of claims experience, particularly in Commercial Property and field estimating
• Solid knowledge of commercial property claims and experience conducting physical inspections
• Strong interpersonal, communication, and negotiation skills
• Ability to work independently and manage multiple tasks effectively

How To Stand Out (Preferred Qualifications)

• Professional designations related to insurance or claims handling
• IICRC certification and completion of Applied Structural Drying
• Familiarity with Microsoft Office Suite and other business-related software
• Experience in handling complex claims and making critical business decisions
• Ability to support Catastrophe (CAT) duty and extended operating hours as needed

#Insurance #ClaimsManagement #CareerGrowth #HybridWork #CustomerService

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