Waiter (Remote)

Job description / Role

Company Description

Rixos Golf Villas and Suites Sharm El Sheikh, located in beautiful scenery, creates a destination full of natural beauty on the South Sinai Peninsula. Surrounded by magnificent gardens and a golf field, the contrast of the blue waters and the lush green gardens creates a splendid resort. Rixos Golf Villas and Suites offer an all-inclusive and all-exclusive experience. Staying at Rixos Golf Villas and Suites offers more than the perfect accommodation; a portion of delicious food and superior service, a restaurant with a luxurious buffet, and a unique privilege at Rixos Hotels Sharm El Sheikh await your ultimate holiday experience. The hotel is located in the heart of the city, conveniently near the International Convention Center, 5 kilometers from the airport, and 5 kilometers into the main tourist attraction hub, Naama Bay. Rixos Golf Villas and Suites accommodates families and couples only. Due to security reasons, guests must have their faces uncovered.

Job Description

Duties and Responsibilities

– Responsible for specific stations in the restaurants or bars, delivers food and beverage services to customers, possesses the related knowledge, and is always present at his/her station.
– Assigned to work in the restaurant or bars.
– Prepare the restaurants and bars, taking into account the service flow in these areas.
– Take and serve orders from customers.
– Inform customers about order alternatives and encourage the sales of targeted services.
– Deliver maximum service in each unit, keeping in line with service rules.
– Prepare the service plates needed throughout service, collect the empty plates, and instruct the busboys and interns.
– Maintain any personal belongings of customers that have been left in the workstation and hand such belongings over to his/her supervisors.
– Comply with the departmental instructions and procedures published by the F&B Department.
– Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.
– Comply with operational rules.
– Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.
– Attend the orientation training.
– Undergo two performance assessments each year.
– Strive to achieve 100% customer satisfaction.
– Predict that all activities and purchased equipment and belongings may create disease for the environment; join all activities organized to protect biological diversity and share responsibilities to increase environmental knowledge and carry on necessary training. Provide minimum consumption of currently used materials and equipment (paper, printed materials, etc.).
– Implement necessary warnings and departmental training to save energy inside the facility. Carry on implementing decisions taken for saving energy. Predict effects of the environment and efficiency of energy on purchased equipment.
– Implement responsibilities to eliminate and collect waste in a proper way, reduce environmental pollution, and harmful effects to the environment.
– Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.
– Carry out all other duties assigned by managers and hotel management not specified in the job description.

– Education: At least a high school or vocational diploma.
– Experience: At least 2 years of experience in the industry.
– Foreign Language: English is required.
– Courses and Training: Vocational training and seminars.
– Computer Literacy: Not required.
– Skills: Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation, etc.).

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels’​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.