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On a hike through the Costa Rican jungle, I found myself slipping in the loamy and drenched earth and loosing my footing on a steep incline. My travel partner suggested I remove my shoes and go barefoot. The jungle floor teamed with crawlers of all sizes and fertile layers from the canopied, swinging critters. I traveled to Costa Rica to experience the jungle, not to just look at it from a distance. I reluctantly removed my shoes and hiked barefoot for another three miles, ankle deep in a textured mud of indiscernible content. I'd never felt so untethered, so connected to the earth, so out of my comfort zone and ready to say yes to life.
Alicia Crawford
4220 Montgomery St. Apt. 206
Oakland, CA 94611
415-271-2907
Relevant Experience
External Partnerships
Company Name
2019- Current External Partnerships, The Crucible/Google
www.thecrucible.org
In concert with faculty and staff from the Crucible, oversee and launch on-site, educational programming for Google employees, facilitate the partner relationships, adopt evaluation processes, ensure operational success, and efficiently meet programmatic outcomes for Google and The Crucible.
2019 – Current Operations Director, Consultant, Remote, Council for Certification in Volunteer Administration
www.cvacert.org
Collaboratively work with Board team to oversee communications, branding, budget, define strategy and growth plan, assess for organizational efficiencies, increase and maintain board engagement, design and establish sustainable infrastructure, re-vision branding and web content, manage and launch technology adoption initiatives, execute member communications and improve member experience and user satisfaction rates.
2017- 2019 Director/Consultant, Remote PT, ReServe at the Community Living Campaign, San Francisco, CA
Direct and manage a citywide employment and civic engagement program. Design, develop and supervise communications for and execution of program events, annual conferences, monthly workshops. Identify potential efficiencies in program processes, evaluate for ongoing, changing needs, compose communication content in collaboration with leadership and partners to adapt internal practices and adopt new technology, to ensure mission alignment, grant compliance for budget requirements and national protocols. Oversee program sustainability, scalability, and strategic planning to meet outcome measures and ensure metric reporting.
2014-2017 Director of Programs/Consultant, Remote P/T, BRIDGE Housing, San Francisco, CA
Develop and oversee strategic infrastructure design, communication plan, budget, project management tools and delivery of program and educational services for portfolio of 70 properties and over 14,000 residents in California and the Pacific Northwest. Systematize multi-location event planning and communications for entire portfolio and support the change process with internal communications campaign. Initiate knowledge management project and oversee Salesforce implementation for Programs department. Served as Project Lead from concept to launch. Evaluate CRM tools, and oversee budget, developer and support team throughout discovery process, business need, UX design, QA and deployment. Manage data informed program outcomes, enhance organizational role, and identify potential for growth and efficacy and assess operations and implement change processes. Foster community partnerships, evaluate organizational capacity, integrate new assessment tools and technology and collaborate cross departmentally to ensure programs meet regulatory and programmatic goals.
2013-2014 Consultant, Remote, College Track, Oakland, CA
Collaborative project to develop a comprehensive volunteer engagement program for academic and leadership program including the articulation of a vision statement, design of curriculum for staff professional and educational development, internal communication for learning and development, volunteer training, internal communications for the change and adoption process, and implementation of evaluation and retention strategies.
2011- 2013, Senior Manager, Idea Lab, State Humanities Council, Portland, OR
Develop, design, re-brand and implement Idea Lab, a statewide, three-day conference, exploring the pursuit of happiness through the lens of the humanities, technology and the sciences. Oversee all event communications to stakeholders, marketing materials, coordinate educator prep-events, foster partnerships with local organizations to deliver relevant content, design and integrate new registration and participant processes, and manage educational content and infrastructure to enhance program impact.
2008-2011 Senior Manager, Strategic Initiatives, VolunteerMatch, San Francisco, CA
Oversaw the effective and timely implementation of educational, civic engagement and capacity building initiatives in support of a $ 2.5 million grant. Core responsibilities were to initiate, implement, monitor, manage and report impact upon multiple, grant-based projects including communications and publishing, coordinating nationwide conference events, speaking engagements, monthly webinars, targeted marketing campaigns, , all dedicated to organizational initiative focused on nationwide civic engagement and provide accompanying educational content in support of the program.
Less Relevant Yet Interesting Additional Experience
2015 – Current, Board Chair, Chapter 510, Oakland, CA
www.chapter510.org
Serve as Board Chair fostering partnerships, provide strategic organizational consulting and organizational change management, oversee fund development initiatives, budget management and oversight, and collaborate with board and staff to foment leadership development and communication strategies for diversity and inclusion, internal and external growth initiatives.
2013 - 2014, Consultant, California Humanities, San Francisco, CA
Collaboratively manage public events for statewide veteran initiative, War Comes Home. Support the facilitation of partnerships among multiple partner organizations including the California State Library, the University of California Humanities Research Institute staff and all guest scholars, veterans, and presenters. Ensure alignment of program content to the mission of initiative and provide guidance to communications and branding efforts. Also support educational material production, communications, impact assessment of programmatic curriculum and program plan, and evaluative strategies and recommended strategic educational practices and content for a California State Library community dialog initiative.
2002-2005 Associate Producer, Leap Frog Inc., Emeryville, CA
www.leapfrog.com
Developed electronic educational multimedia games from concept to product, contributed to marketing content and design and user interface research for a variety of media platforms and proprietary touch technology, integrated national curricular standards and client specs with electronic learning consumer products for an international market.
Academic Experience
2005-2008 Adjunct Faculty, University of San Francisco, San Francisco, CA
Rhetoric and Composition 250, 110, 120, Academic Writing and Written Communication I & II
2007 MFA Major Project Advisor, University of San Francisco MFA Creative Writing Program, San Francisco, CA.
2007-2009 Writing Preceptor, Writing and Learning Center, University of San Francisco Writing Center, San Francisco, CA
2005-2007 Adjunct Faculty, Diablo Valley College, Pleasant Hill, CA
English 122, 118, 222, Composition and Reading, College Writing and Creative Writing.
Education
Master of Science in Organizational Leadership, Creighton University, Omaha, NE
MFA in Writing, University of San Francisco, San Francisco, CA
BA in English and minor in Spanish, Loyola Marymount University, Los Angeles, CA
Study abroad, Universidad de Granada, Spain
Service
Board Chair, Chapter 510, Oakland CA (Current)
Volunteer for GED preparation, Next Step Learning Center, Oakland, CA
Volunteer, Cooking Matters, 18 Reasons, Oakland, CA
Program Consultant, California Council for the Humanities
Ambassador, Oakland Museum of California
Board Member, San Francisco Community Living Campaign
Volunteer, Dress for Success, Portland, OR
Volunteer, Project Open Hand, San Francisco, CA
Volunteer, Little Brothers, San Francisco, CA
Foster Volunteer, Smiley Dog Rescue
Publications and Educational Media
2002-2005 LeapFrog
Disney-Pixar’s CARS- interactive video game for Leapster
Dreamworks’ Madagascar- interactive video game for Leapster
Nick Jr.’s Backyardigans- interactive video game for Leapster
The Incredibles 2nd Grade Workbook
Second Grade Smart Guide
First Grade Language Arts
1999
Syllogism 2
Four poems, 87-90
Manifest Press, Berkeley, CA
1997
Peels and Pauses
"Automatic Transmission Fillers & Adhesive Guns"
Hayes Chapbook Press, San Francisco, CA
