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As a remote IT Support Analyst, I have experience working as an IT Service Desk in a call center environment. Handling and taking calls, escalating tickets and solving them in a timely manner. I have previously worked remotely supporting internal users which are based in various countries such as Australia , United Kingdom , Hungary , United States.
As a remote IT Support Analyst, I have experience working as an IT Service Desk in a call center environment. Handling and taking calls, escalating tickets and solving them in a timely manner. I have previously worked remotely supporting internal users which are based in various countries such as Australia , United Kingdom , Hungary , United States.