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Christina
I have various experience ranging from Business and Data Analysis, Technical Services and Advisement, and Technical Training document design and development. I love to research and share information.
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Christina
United States Of America
English
United States Of America
Oklahoma Christian University
Leadership and Organizational Development
Above and Beyond, Faith, Family, Respect for Others, Work/Life Balance
Computer activities, Reading, Travel, Volunteer

Christina earned a Bachelor of Science in Computer Information Systems from DeVry Institute of Technology. She also holds a Master’s of Business Administration with an emphasis in Leadership and Organizational Development. She holds various experience ranging from Business and Data Analysis, Technical Services and Advisement, and Technical Training document design and development. She also has hands-on experience in visual social marketing, small business development, and specialized training. She considers herself a lifelong learner and is considerably resourceful as she strives to keep abreast of the latest business information and tools. She loves to analyze data and share information with others as this has been the driving force of her mission to be of excellent support and a resource for all her clients.

In addition to her professional work within Information Technology, Christina has taken the entrepreneurial path with her latest technology venture Wanderly, which is changing the way business and leisure travelers prepare for a trip.

Previously, she was the co-founder of ALINA Model and Talent Management, Inc. of Houston, Texas. The company’s mission was to enhance the image of young women through Christian principles of self-worth and the recognition that true beauty comes from within. In addition to ALINA, she also successfully spearheaded a project that won a bid to implement a Computer Training Center and Life Skills program for Missionary Village Community Network Center of Houston, Texas.

A resident of Oklahoma City, Christina enjoys traveling, attending cultural events, and volunteering with various community groups especially with Junior Achievement where she is able to help promote education as well as teach economics and entrepreneurship to the youth.

Administrative, Adobe Photoshop, Analysis, Business, Business Analysis, Microsoft Office, Telecommunications
Customer Service
7 - 10 Years of experience
Project Management
1 - 3 Years of experience
Part-Time, Contract
Yes!
  • Paycom

    Total Duration2 yrs 3 mos

    • TitleIT Project Manager

      Dates EmployedOct 2018 – Present

      Employment Duration10 mos

      LocationOklahoma City, Oklahoma

    • TitleSoftware Quality Assurance

      Dates EmployedMay 2017 – Oct 2018

      Employment Duration1 yr 6 mos

      LocationOklahoma City, Oklahoma

      IT Helpdesk Analyst

      Company NameOklahoma Tax Commission

      Dates EmployedFeb 2013 – May 2017

      Employment Duration4 yrs 4 mos

      LocationOklahoma City, Oklahoma

      • Provide ongoing support to Oklahoma Tax Commission internal system users 
      • Log and track customer calls using helpdesk management software 
      • Assist internal customers with issues relating to software, hardware, and network connectivity

      Assist field auditors with laptop connectivity
      • Document technical policies and procedures
      • Tools: DameWare Mini Remote Control, Active Directory, iSupport, Windows 7, Smart Device Monitor, Laserfiche, Remote Desktop Connection, Mainframe, Oracle E-Business Suite (Production)

      Cox Work History Highlights:

      Company NameCox Communications

      Dates EmployedApr 2003 – Feb 2013

      Employment Duration9 yrs 11 mos

      LocationOklahoma City, Oklahoma Area

      Positions Held: 
      Wireless Support Representative 11/2011 – 02/2013 
      HR Leadership Consultant I 05/2011 – 11/2011 
      IT Operations Analyst 12/2009 – 05/2011

      • Organized leadership training classes and supported Learning Consultant in
      training sessions
      • Worked with business leaders to align leadership and organizational
      development solutions with the specific requirements of the organization
      • Gathered facts and developed ad hoc reports based on reporting requirements
      of various internal business units
      • Marketed and published training plans and programs, as well as worked with
      training vendors to coordinate external training classes
      • Conducted trend analysis to support business operations for OKC, TUL, and
      KAN sites
      • Generated reports, developed charts and presentations in support of
      department or business operations
      • Performed trend analysis and track per unit costs, department costs, and total
      costs of voice, data, and messaging services for each vendor
      *** Received the distinguished CORP award, recognizing excellence in service and commitment to the company, colleagues and the community ***

      Litigation Support Analyst

      Company NameVinson and Elkins

      Dates EmployedJul 2001 – Jul 2002

      Employment Duration1 yr 1 mo

      LocationHouston, Texas Area

      • Served as Technical Advisor/Liaison for attorneys, legal assistants and technology staff concerning litigation support options and technology solutions
      • Consulted with attorneys, legal assistants and administrative groups on document production projects and services that included objective and subjective coding, scanning, and imaging
      • Trained and supported legal staff on law firm specific software including Sanction, CaseMap, TimeMap, Summation, Concordance, IPRO and LiveNote.
      • Created and conducted litigation support training presentations using MS PowerPoint and Visio
      • Assisted attorneys with electronic data conversion, electronic discovery and computer forensics
      • Organized and prepared electronic data or media files to create effective trial presentations using Sanction
      • Oversaw and evaluated the use of any outside graphics support, maintained good working relationships with vendors, and kept current on vendor capabilities and pricing
      • Devised project proposals for outside vendor projects as well as negotiated bids between potential vendors
      • Designed and produced layout of marketing materials such as electronic newsletters and other client presentation materials to help promote the Litigation Support Group services
      • Managed large mass printing and coding projects and supervised a team of 8 to 10 Database Assistants
      • Coordinated the project setup, scanning, coding and OCR of documents with various vendors

Experience