HIGHLIGHTS:

• Well-defined leadership skills with advanced exposure to cross-functional teams and collaboration between clients and vendors across a variety of sectors.
• Exceptional interpersonal and client-facing skills, initiating and fostering purposeful working relationships while utilizing creativity and resourcefulness in the development, presentation, and implementation of strategic communication.
• Pragmatic and analytical thinker with sound judgment, logic, reasoning, and the capacity to enact timely decision-making, problem-solving, and prioritization.
• Proven ability to adeptly balance competing and shifting priorities in high-energy, multi-tiered sectors, while maintaining a confident, performance-focused demeanor.
• Innovated a method of storytelling which serves to bring communication to a new level, developing presentations into outstanding visuals that enhance engagement, audience understanding, and foster return business and on-going relationships with various institutions.

CAREER OVERVIEW:

COO/Head of Tutoring/Content Writer, K-12 Learning Center, Townsend, MA                    
2016 – Present

• Accountable for the development and delivery of compelling, engaging, and effective educational content
• Designed and implemented operational measures, including policies and procedures, employee manual, and review process for management; contributed to the hiring process.
• Worked with students to increase their SAT scores, which subsequently led many to receiving scholarships at prestigious post secondary institutions.
• Curate and design social media and blog content that aligns with audience interest; work to maximize social media presence across Facebook, Instagram, LinkedIn, and Pinterest.
• Strategically tailor and amend delivery methods to align with individual learning styles and comprehension levels.

Professional Writing Intern, Fitchburg Sentinel & Enterprise, Fitchburg, MA    
June 2015 to August 2015

• Collaborated and with renowned artist Anna Shuleit Haber in a first-of-its-kind artistic collaboration with the Fitchburg Sentinel & Enterprise newspaper.
• Aided and contributed in the creation of content for newspaper takeover called the Alphabet Project.
• Contributed to factors such as theme, plot, characterization, historical environment, action, and dialogue, to create material that focused on everyday people in the Boston Area.
• Displayed originality and contributed fresh ideas and creativity under strict deadlines.

Technical Writer at Wirezapo, Pepperell, MA                                                  
March 2011 to September 2013

• Supported a remote-based, global team of professional engineers, designers, and artists on story generation.
• Focused on organic narrative development in an open world framework and content writing for the brand.
• Created strategic corporate and customer-facing materials to support both sales targets and corporate objectives for the technical team.
• Assisted in the development of content for social media, blogs, and email campaigns, conducting early-stage research and interviews, copywriting, and media planning.
• Responsible for managing project details for simultaneous client requirements, coordinating workload, and delegating priorities for many campaigns created both in-house and in collaboration with third-party vendors.

ADDITIONAL EXPERIENCE:

Professional Drummer at Johnathan Jena Drums & Percussion, Pepperell, MA    
January 2005 – Present

• Founded, branded, and grew drum tutoring business from the ground up.
• Professionally endorsed drum set artist with Cooper Groove Drumsticks who was ranked as one of the top 30 drummers in the country.

PROFESSIONAL DEVELOPMENT:

EDUCATION:

• B.A. in English (Professional Writing), Fitchburg State University, Fitchburg, MA.
• Graduated Summa Cum Laude with a 3.88 GPA.
• Studied professional writing with a focus on persuasive writing, content writing, and copywriting and editing

Skills & Certificates:

• Technical proficiency with Microsoft Office Suite, Photoshop, Adobe Acrobat DC, Salesforce, NetSuite, Interplex, Expense Net, Infusion Soft, and all social platforms
• College Reading and Learning Association (CRLA) Certification
• Social Media Fundamentals: Branding, Digital Marketing, Landing Pages, Search Engine Optimization Computer Graphics: InDesign, Illustrator, Photoshop, WordPress & Blogging

Awards and Recognition:

• Recipient of Who's Who Among Students in American Universities & Colleges and member of the Sigma Tau Delta English Honors Society
• Co- Author of Can you Murder a Novel which successfully debuted at ALA Conference in Boston Massachusetts
• Member of the Sigma Tau Delta English Honor Society and recipient of the Louis P. Shepherd Memorial Scholarship for Creative Writing and outstanding contributions to the school.