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I started my journey in the Fashion industry and then transitioned into the IT industry a decade ago. Experienced in working across industries ranging from Tech Start-ups to Fashion Brands - having performed in various roles, companies, technologies, geographies, and organizational cultures - my strength lies in leveraging this diverse cross-industry exposure to provide fresh perspectives in solving business problems. Being a lifelong learner with an insatiable desire to explore new horizons, my academic background also transcends multiple disciplines - from Hard Sciences to Manufacturing Technology to Business Management. Always Exploring. Always Learning.
PERSONALITY TYPE:-
Frank, decisive, and assume leadership readily. Detail-oriented, enjoy long-term planning & goal setting. Take pleasure in making everything orderly and organized—work, home, life. Self-starter with ability to prioritize, multi-task and perform effectively under pressure. Flexible and spontaneous, adapt readily to new people and environments. Ability to identify patterns in external events. Facilitator with excellent presentation and communication abilities. Usually well-informed, open to learning, enjoy expanding knowledge and passing it on to others.
CAREER HIGHLIGHTS:-
• 10+ years of demonstrated ability in Business Development & Technology Sales along with Software Project Management and Customer Support, globally.
• Successful experience in managing Enterprise Software Accounts (B2B SaaS/Cloud & On-premise) and building strong Customer Relationships with business & technical leaders.
• Proven track record in working with Enterprise level & Vertical-specific software solutions involving Customer-facing Engagement, Technical Pre-sales, Software Delivery, Licensing & Renewals.
• Strong Consulting experience and proven results working as a trusted advisor driving Business Value for Clients.
• Worked closely with Product, Engineering, & Marketing teams to translate Customer Feedback into building great Products and Customer Experiences.
• Led a global Cross-functional Team (+10) and effectively handled Resource Allocation & Team Management including Hiring/Recruitment, Coaching & Performance Appraisal processes.
• Experienced Project Manager, known for successfully leading +10 ERP Projects across various industry domains (Real-estate, Pharmaceuticals etc) in Developing Countries.
• 5+ years of hands-on experience in Business Process Mapping & Analysis, Process Re-Design, Process Improvement Tools & Techniques, Business-IT alignment & ERP Implementation in Fashion & Apparels industry.
• Have knowledge and understanding of different Industries, Products, Markets, Competitors & Buyers as well as relevant Industry Best Practices with strong Consulting experience as a trusted advisor, driving Business Value for clients.
SKILL SETS ➢
• Business Development
• CRM | Account Management
• Operations
• Consulting
• Requirement Analysis
• Customer Engagement
• ERP | Project Management
• Customer Support
• Technical/Content Writing
• TQM | Process Improvement
• BI Dashboards
