Bureau of Engraving and Printing
14^th & C Streets SW
Washington DC, DC  20228 United States

Human Resources Assistant
June 2015 to January 2017

• As the Pathways Program Coordinator, I provided guidance to students and management on hiring strategies and federal regulations governing the program.  Maintained SharePoint database with program participants, current semester program eligibility information and set up automatic email notifications to request required documentation each semester.  Posted Pathways Program Job Opportunity Announcements, conducted qualification analysis, Veterans Preference verification, certificate issuance, extension of job offer, collection of pre-appointment and appointment documentation.
• Provided technical assistance to Human Resources Specialists for several mandatory programs used in the office to include Microsoft Excel, Word, Visio, Adobe Pro, Career Connector (Monster Government Solutions), Serena Software, National Finance Center (Mainframe and EPIC), Human Resources Connect and others specific to the agency and office.
• Processed payroll/personnel actions to include Accessions, Separations, Terminations, Promotions, Reassignments, Details, Appointment Extensions, residence address, state and federal taxes, new and transfer in of health benefits, Federal Employees Group Life Insurance, Thrift Savings Plan.
• Service Computation Date calculations to include prior federal service as well as military service.
• Prepared Subject Matter Expert (SME) packages for HR Specialists, as well as provide SME’s with guidance and regulations on their responsibilities as an SME prior to their review of resumes.
• Created, and updated checklists, Pathways Participant Agreement, and any other documents as needed for office functions using Adobe Pro.
• Processed correction (HCUP) packages to correct errors in personnel history records.
• Conducted qualification analysis for various federal positions from GS-9 to GS-13.

Department of State
2201 C Street NW
Washington DC, DC   20520 United States

Human Resources Assistant
March 2011 - June 2015

• Co-coordinator of the Reemployed Annuitant (REA) program for the Bureau of European and Eurasian Affairs (EUR) and the Bureau of International Organization Affairs (IO) employees. Provided all administrative support, obtained and updated security and ethics clearances (as needed), evaluated resumes of REA applicants to determine position, provide official offers of employment letters, give the Oath of Office to applicants during the Entry On Duty orientation, coordinate security briefings and obtain the Personal Identity Verification (PIV) ID Badge. Currently, I maintain the records for 90 Reemployed Annuitants.
• Co-developed a new Bureau Awards SharePoint program. This program is revolutionizing and simplifying the Bureau awards program for nominators and Bureau coordinators. The program is designed to provide nominators, supervisors and Bureau Awards Coordinators a single, easily navigable platform to input and visually track each nomination through the entire award process. The program goal is to minimize redundant award submissions, which currently totals over 1,800 award requests, by bureaus and posts, and time-consuming research for the awards coordinators when a nominator requests the status of an award. The program is one of a kind and other bureaus are trying to replicate our model.
• Served as the Bureau Awards Coordinator for IO. As Coordinator, I organized and hosted the IO Bureau Awards Ceremony twice a year, order all award certificates for each ceremony, prepare the talking points for the Assistant Secretary, as well as the Awards Brochure. I coordinate with the front office to schedule the Assistant Secretary’s participation in the bureau awards ceremony. As the Master of Ceremonies, it is my job to announce each award, the awardee(s) and read each citation as the Assistant Secretary presents the awardee(s) with the plaque and certificate. I schedule the auditorium; procure the necessary supplies and refreshments for the ceremony and reception from the Conference Scheduling and General Services Office respectively.
• Produced reports for upper management using Microsoft Excel to evaluate and analyze the Awards Database for efficiency and accuracy and to provide statistics. Developed recommendations to IT for upgrades/changes to the Awards Database to improve functionality, tracking, and efficiency.
• Processed personnel actions (extensions, terminations, rehires, transfers in/out, FEGLI, LWOP, Return to Duty, Service Computation Date Change), as well as, awards actions for EUR (over 2,500) and IO (over 350) employees, domestic and abroad.
• Conducted new employee orientation approximately 50 times per year for over 2,000 employees in five Bureaus. Orientation is provided for employees ranging from newly hired to the federal government to family members on limited appointments to former Ambassadors coming back as reemployed annuitants. Orientation consists of reviewing all new hire documentation (tax forms, direct deposit, etc.), authorization of I-9 Employment Eligibility form, advising on Federal Benefits programs, leave, transit subsidy program, and performing the Oath of Office.
• The Bureau POC for Time and Attendance, Financial Disclosure Management (FDM), and Federal Benefits matters. I provided expert advice and guidance on Federal benefits including financial disclosure report filing, FEHB, FEGLI, TSP, and LWOP. My knowledge of the benefits program and strong research skills enables me to assist client bureaus and fellow HR personnel with questions and concerns regarding time and attendance, calculating and recording of compensatory time for travel, health benefits, TSP, life insurance, confidential and public financial disclosure report filing, beneficiary forms and most other inquiries or issues pertaining to these programs.
• Counseled employees on TSP, FEGLI, and FEHB; make recommendations on TSP contributions and planning for retirement.
• Served as Point of Contact for Confidential and Public Financial Disclosure Report filing, and online filing system assistance. This includes Senior Foreign and Senior Executive Service employees, tenured Ambassadors, Assistant Secretaries, Schedule C appointees, Office Directors, and Executive Directors. I worked closely with the Legal Office to ensure all required filers have access to the FDM System; Legal often defers to me for determining filing requirement.
• Provided assistance and advice to customers on using Employee Express, Confidential, and Public Financial Disclosure Reporting, the awards program, properly completing Designation of Beneficiary forms. Customers range from current and former Ambassadors, Office Directors, Deputy Directors, Human Resources Officers, and other Department of State employees.
• Developed and composed Standard Operating Procedures for the Entry on Duty process, position classification tracking database, Reemployed Annuitant program, and Annual Ethics and Financial Disclosure programs for use in our office and our five client bureaus.
• Processed all position classification requests and Reassignments, Promotions, New and Rehire personnel actions into a tracking database; maintained and tracked these actions and requests from start to finish for over two years.
• Ran weekly reports of all classification requests and personnel actions uploaded to our tracking database for senior management.
• Conducted training for Department of State employees, Foreign Service Nationals and Family Member Appointment employees during a week-long training session in Frankfurt, Germany in September 2013. The presentations covered FEHB, FEGLI, and TSP. I received 95% positive feedback on my presentations for this training.
• Provided training to other Department of State employees on the tracking system used to track all position classification requests and personnel actions using multiple methods such as Digital Video Conference.
• Recommended and developed a tracking checklist for all new employees, to include Ambassadors, being processed in through EUR-IO Bureau and provided training for specialists who participate in any part of the on-boarding process.
• Provided HR customer support to former and current Department of State employees using email and telephone.
• Analyzed and interpreted federal regulations and guidelines governing the Reemployed Annuitant program, Federal Health Benefits, and Federal employment to provide accurate information to clients, customers, and management.
• Utilized/follow the Guide to Processing Personnel Actions, the Guide to Personnel Record Keeping, 5 U.S.C, the CFR, and Department specific guidance.
• Verified and calculated/recalculated Service Computation Date to include prior Federal and Military Service.