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Markus
My name is Markus and I am from the beautiful country of Austria, however, I would like to call the world my home. I am totally in improving all possible things around me - especially when people and IT connect.
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Markus
Austria
German, English
Austria
Master's degree
University of Applied Sciences Hagenberg
Communication, Knowledge, Media
Acceptance, Achievement, Attention to Detail, Best People, Communication, Friendship, Happiness, Quality of Work, Responsibility, Work/Life Balance
Digital Photography, Meditation, People Watching, Traveling, Urban Exploration

I love to improve things. It is what I do. Besides that, I am a creator, as it is something real and gives a high level of satisfaction to me. My life long I used to work in IT, however, I did not just do the same lame job day in, day out. No! I am trying to make a difference. To do so I need experience in a wide field and this is what excited me - being knowledgeable and share that knowledge to help others.

Recently, I focused a lot on the following topics
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improve the support workflow, apply the right tools, automize where possible and useful, keep the customer happy and transfer prospective customers to actual customers

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create your personal social collaboration platform for your team or organization to increase your team performance

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develop your personal, product, service website and relevant additional channels

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set up your personal community forum, e.g., for all your customers or partners and run customer support via the forum to reduce the load on your support agents

Besides, I recently worked on: photo shootings and stock photography, videography, logo creation, YouTube channel, digital marketing strategies, and personal branding.

My goal is to experience more and take control of my life. I like the saying that I am the CEO of my life. There are amazing companies and 9to5 jobs out there, but I believe one should always discover and try out new things. Currently, this means for me getting things done in a remote job in a fully distributed company or work as an individual contractor. I will bring a lot of experience into these companies/ jobs, and take out even more. Change and challenge mean learning. I believe in remote work and want to make people aware of it in my home country Austria as well. It is the future in many branches and I am part of it.

Project Management
3 - 5 Years of experience
Customer Service
5 - 7 Years of experience
Part-Time, Contract
Yes!

Please have a look at my LinkedIn profile or himarkus.com

Experience