Vena Solutions
Senior Manager Customer Success (Remote)
Senior Manager Customer Success | Vena Solutions |Canada
This is a flexible position and has the option of working in our... Senior Manager Customer Success | Vena Solutions | Canada This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely.
Position Summary
Are you someone who loves to develop people and build deep and meaningful client relationships in a fast-paced environment? Do you enjoy advocating for customers and making them wildly successful? Do you want to learn and grow with an amazing team with one of the fastest growing FP&A cloud companies in the world? As Senior Manager, Customer Success you will lead a team of Customer Success Managers (CSMs) serving their portfolio of customers. You will provide direction and guidance to your team while innovating and evolving processes to improve customer health scores with a focus on adoption, value realization, and customer retention. You will focus on building a winning culture while staying true to our customer centric core values to ensure that all key objectives of your organization are met.
What you will do
Does this sound like you?
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