Every day, Heartland, a Global Payments Company, makes itpossible for millions of people to move money between buyers and sellersusing our products and unmatched services. Simply, we create meaningfultechnology centered experiences that enable our customers to prosper. Ifyou want to work like an entrepreneur, support and serve entrepreneurs andbring your expertise to a dynamic team, then Heartland is for you. Ifit’s in your nature to work with a passion to provide tangiblesolutions for everyone you interact with, then join us and let’s seewhat we can do together.Position SummaryData Analyst responsibilities include conducting full lifecycleanalysis to include requirements, activities and design. The ACH DataAnalyst will develop and interpret analysis and reporting capabilities.They will also monitor performance and quality control plans to identifyimprovements.Job DescriptionWorks closely with ACH Product Manager, Business Analyst, and Supportteams Interpret data, analyze results using statistical techniques andprovide ongoing reportsResearch outgoing ACH batches and files and their response files totroubleshoot discrepanciesAcquire data from primary or secondary data sources and maintaindatabases/data systemsIdentify, analyze, and interpret trends or patterns in complex datasetsWork with management to prioritize business and information needsLocate and define new process improvement opportunitiesUsing automated tools to extract data from primary and secondarysourcesWork with developers to address merchant and or partner impactingissuesAssigning numerical value to essential business functions so thatbusiness performance can be assessed and compared over periods of time.Preparing reports for the management stating trends, patterns, andpredictions using relevant dataWorking with programmers, engineers, and management heads to identifyprocess improvement opportunities, propose system modifications, and devisedata governance strategies. Works with Merchants and Support to research and resolve escalationsregarding reconciliation and reporting issues. I.e. funding discrepanciesWorks with internal departments to research funding and reconciliationissues Works with internal business units to research and resolve reporting,support and processing issues; Meet with Merchants and Partner as needed to discuss research findingsand get feedback on open itemsWork with Pricing or Sales Comp on any discrepancies or issues thatarise Maintain and manage the ACH Debit Exceptions items pageManages and responds to all ACH dispute items received from Wells.Assist with annual internal audits material gathering Assists with documenting and reviewing new functionality within the ACHgateway for trainingKnowledge And ExperienceMinimum of 4+ years of experience in building and delivering successfulsoftware services and/or payments solutions. Proven working experience as a Data Analyst or Business DataAnalystStrong analytical skills with the ability to collect, organize,analyze, and disseminate significant amounts of information with attentionto detail and accuracyAdept at queries, report writing and presenting findingsBachelor’s degree strongly preferred or equivalent experienceKnowledge and experience of agile/scrum product developmentMust excel working in team-oriented roles that rely on your ability tocollaborate and positively influence others. Strong attention to detail and organizational skills. Excellent communication, collaboration, team dynamics, and conflictresolution skills. Exceptional interpersonal and organizational savvy with the ability towork within a complex matrix organization. Self-starter with strong problem identification and resolution skills.Ability to thrive in a fast-paced, sales-intensive environment. Exceptional communication skills with the ability to communicate to allstakeholders, including customers, executive leadership, and functionalbusiness leaders. Experience with Azure, Aha! or similar softwareHeartland is an equal opportunity employer. Heartland, a Global PaymentsCompany, provides equal employment opportunities to all employees andapplicants for employment without regard to race, color, religion, sex(including pregnancy), national origin, ancestry, age, marital status,sexual orientation, gender identity or expression, disability, veteranstatus, genetic information or any other basis protected by law. Thoseapplicants requiring reasonable accommodation to the application and/orinterview process should notify a representative of the Human ResourcesDepartment. Show more Show lessTagged as: remote, remote job, virtual, Virtual Job,virtual position, Work at Home, work from home