Software, or Hardware solutions?Join our Customer Support Consultant team today andthrive in a multicultural and multilingual environment while enjoying yourhome office. Unlock your potential by mastering new skills and achievingchallenging goals with our People First management approach.Excited? Let’s see what it takes 💛What You Will Do:Provide exceptional customer support via calls, emails, and chatsBuild positive and long-lasting relationships with customersMeet team KPIsAlways be up-to-date with cutting-edge technologySecurely work with customers’ sensitive informationApply the latest and greatest customer happiness practicesMaintain working knowledge of our client’s products and servicesCommunicate with developers and other departments of various ITcompaniesWhat you need to succeed in this role: Fluent Estonian and upper intermediate Russian andEnglish Analytical and research skillsPositive and responsible attitudePersonal laptop or computer (at least 8Gb of RAM) and a stable internetconnection (minimum 50 Mbps–download and 40 Mbps–upload)Will be a great plus:Experience in customer serviceExperience with CRM systemsBenefits and Perks:Fixed schedule, Monday to Friday 9am–5pm CETOpportunity to work fully remotelyInclusive international environmentCompensation in USDGood bonuses for referring friendsPaid intensive training and probationWork-life balanceResponsive management interested in your growth and long-lastingcooperationGreenhouse conditions for self-developmentWho are we?SupportYourApp is a Support-as-a-Service company that provides securetechnical, customer support, and CX services for tech companies around theglobe. We work with clients from over 30 countries and speak over 60languages.Since 2010, we’ve become an industry leader in premium outsourcedcustomer support and turned global with 7 hubs around the world.We treat our team like our clients, surrounding them with unlimitedcare, an individual approach, and a wholesome positive experience.We welcome people with various backgrounds and experiences. Grab thechance to join us and send your CV in English, pointingout your outstanding skills!Visit our website: www.supportyourapp.comDISCLAIMERWe are a multinational company with unbiased views. The assessment ofcandidates is not affected by such characteristics as race, sex, color,religion, age, national origin, marital status, disability, veteran status,genetic information, sexual orientation, gender identity, or any otherreason prohibited by law in provision of employment opportunities andbenefits.Tagged as: remote, remote job, virtual, Virtual Job,virtual position, Work at Home, work from home