Facilities Manager (Remote)

Facilities Manager | Mermaid Property Services | Australia

MPS Integrated is a market leader in commercial cleaning focusing on educational facilities, leisure and commercial buildings. We currently have a decentralised workforce of approximately 400 employees and we are expanding our workforce.

We now have an exciting opportunity for a Facilities Manager to join our growing company. This position needs someone who loves the challenge and who are ready to meet the demands of our growing business.

Operational Responsibilities-

• Oversee the service delivery to ensure it consistently adheres to service schedules, quality standards, and client requirements.
• Collaborate with the CRMs to address operational challenges and ensure continuous improvement. Initiate and provide solutions. Follow up as necessary to verify the implementation of solutions.
• Ensure safe work practices are followed; equipment is maintained in a safe operating condition through regular testing and tagging process.
• Participate in site inspections and report outcomes to the Client and MPS senior management.
• Conduct site safety and quality audits.
• Facilitate improvement activities and overlook Maintenance Department.

Quality Assurance

• Develop and implement quality control systems to monitor cleaning standards.
• Conduct regular audits and inspections to ensure adherence to service agreements and quality benchmarks.
• Address client feedback and implement corrective actions to continuously improve service quality.
• Ensure all facilities meet essential service maintenance requirements and are OH&S compliant.

Equipment Management

• Oversee the procurement process, ensuring cost-effective sourcing of high-quality equipment.
• Develop and implement preventive maintenance schedules to minimise downtime and extend equipment lifespan.
• Ensure all equipment is tested and tagged in consultation with the Compliance team.
• Oversee repairs and replacements, ensuring timely resolution of breakdowns.

Competencies and Skills

• Strong client management and interpersonal skills, with the ability to build trust and long-term relationships.
• Problem-solving abilities with a proactive approach.
• Strong organisational and time management skills to handle multiple clients and sites.
• Excellent verbal and written communication skills.
• Proficiency in MS Office Suite.
• Knowledge and understanding of OH&S – safe systems of work and environmental management.
• Hazard identification and risk assessment aptitude.
• Approachable team player who works collaboratively.
• Strong stakeholder management skills and attention to detail.

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home