Implementation Project Manager (Remote)

Salary: Competitive Salary
Job Type: Full time
Experience: Senior Level

Absorb Software

Implementation Project Manager (Remote)

Implementation Project Manager | Absorb Software |Australia

NOTE: Candidates must reside and be eligible to work in New SouthWales, Western Australia, Victoria, or Queensland in order to be consideredfor this opportunity.

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NOTE: Candidates must reside and be eligible to work in New SouthWales, Western Australia, Victoria, or Queensland in order to be consideredfor this opportunity.If you love a challenge and learning something new every day,then you’ll fit right in with the Implementations Team! Our team worksdirectly with clients to help get them up set up for long term success withAbsorb, through effective project management (timelines, risk mitigation)and problem solving, being their first source of training and use casespecific configuration questions and becoming their trusted advisor for allthings Absorb. Personally, one of things I love about working at Absorb isthe camaraderie, collaboration, and teamwork throughout the organization,which helps both me and my clients achieve their goals.” –Sarah Rivest, Implementations Project ManagerAs an Implementation Project Manager at Absorb, you’re thelinchpin for our clients, ensuring they grasp the ins and outs of ourcutting-edge product. Your role? To guarantee their seamless transition toour LMS. Acting as their main point of contact, project manager, guide, andeducator, you’ll drive client success by sharing your expertknowledge, offering best practice guidance, troubleshooting anyimplementation hurdles, and overseeing the complete rollout of the AbsorbLMS. Simply put, you will elevate our client experiences and propel ourtechnology forward!Would you like to hear more about Absorb’s remote-first workculture? Check out the video below:Absorb Culture – Absorb LMSWhat you’ll do:Own the software implementation process (average duration of 8 weeks)for new clients, end-to-end via phone, by email, and/or virtualmeetings.Gather and document requirements, confirm project scope, and work withclients to develop achievable timelines and program goals.Act as a client partner and liaison for cross-departmentalcollaboration and resource management.Support and implement additional products and integrations such asRESTful API, CRM/HRM integrations, etc.Provide in-depth training on our LMS (Learning Management System),including best practices and workflows customized to each client’sneeds.Manage a portfolio of projects, maintaining a high level of qualitywhile coordinating multiple projects at once.What you’ll bring:2-5 years in Client Onboarding or Implementation and ProjectManagement, working in software implementations, or similarexperience.Previous training experience / software training experience.Understanding of basic online/SaaS (Software as a Service)concepts.Proven time management skills.Project oriented mindset.Additional preferred qualifications:Previous LMS admin or training experience.Knowledge in the adult learning and E-learning industryPMP or formal project management experience.Previous experience working with data import tools.Second language (although not required).Technologies we use:Salesforce, ClickUp, Gainsight, JIRA, Confluence, Zendesk, MicrosoftSuite, Absorb LMSAre you ready to become an Absorber?What we offer:Fully remote-first work with flexible work arrangements.Comprehensive Health and Wellness Benefits including retirement savingsprograms, eligibility for two different bonus plans, generous time off,comprehensive medical and dental benefits based on your country oflocation.New Hire Equipment Allowance and monthly Flex Allowance to support yoursuccess.Endless opportunity for career growth and internal mobilityEmployee driven DE&I programsGames room, meditation & yoga space, state of the art workplace forAbsorbers in our Calgary officeWho are we?Absorb Software is a remote-first company that provides onlinetraining solutions to leading organizations around the world. Absorb is acloud-based learning management system (LMS) engineered to inspire learningand fuel business productivity. Our online learning platform combinesforward-thinking technology built to scale as our customer’sorganizations grow. We empower learners to enrich their lives, workplacesand communities.Our values are simple:We achieve exceptional results by genuinely caring about each other andthe work we do.We’re united, and we grow through our commitment to elevatingcontinual learning!Absorb is proud to be an equal opportunity employer, we celebratediversity and are committed to creating a safe and inclusive environmentfor all our people. All employment decisions are based on business needs,job requirements and individual qualifications. In the event a currentAbsorb employee would like to apply for this role they will inform theirsupervisor prior to submitting their application. Successful candidates forthis position will be subject to pre-employment background screening,including a criminal record check and must be able to show proof of legaleligibility to work in the country they have applied to withoutsponsorship.Should you require any accommodation during the recruitment process,please indicate this on your application and we will work with you to meetyour accessibility needs. For any questions, please contact us ataccessiblecareers@absorblms.com Show more Show lessTagged as: remote, remote job, virtual, Virtual Job,virtual position, Work at Home, work from home
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