Network Specialist (Remote)

Company Description

CLPS Global is a global information technology, consulting, and solutions service provider listed on NASDAQ (Nasdaq: CLPS). The company focuses on delivering services to global institutions in banking, insurance, and the financial sectors. With over ten years of experience, CLPS has expanded its service network to clients globally, providing turn-key financial solutions and talent creation and development.

Our Client:

Digital infrastructure products company – one-stop digital platform that includes cloud computing, big data, artificial intelligence (AI), industrial internet, information security, intelligent connectivity, and edge computing, a

Please send resumes to : mishra@clpsglobal.com

As a Network Technical Support Specialist, you will provide technical support to customers and partner, focused on pre-sales test support, partner training and project implementation on our client network products or solution, meanwhile you also need to be responsible for service delivery quality in coverage territory.

To be successful in this role, a motivated self-starter and self-learner is preferred, possess strong customer service and technical problem-solving skills.

1.Fluent in English.

2.Polish local language is option

Job Description:

Our client Europe office is seeking an experienced After-Sales Engineer to join our team. The ideal candidate should have in-depth knowledge of the operation of switches and servers and be able to provide excellent customer support and technical services throughout Europe.

Key Responsibilities:

1.Responsible for the installation, configuration, maintenance, and troubleshooting of switches and servers.

2.Provide professional technical consultation and solutions to ensure customer satisfaction.

3.Provide professional technical training to channel and customer.

4.Support short-term projects in other European countries when necessary.

5.Collaborate with the team to continuously improve service processes and quality.

6.Write and maintain technical documentation and manuals.

Requirements:

Bachelor’s degree in Computer Science or a related field.

At least two years of experience in the field.

Proficiency in the operation and maintenance of switches/WLAN and servers.

Cisco certification (e.g., CCNA, CCNP) and/or VMware certification will be an advantage.

We Offer:

Competitive salary and benefits.

Opportunity to work with cutting-edge technology and solutions.

Professional development and training opportunities.

• A dynamic and supportive work environment.