Elevate is recruiting a skilled and experienced Project Manager to lead the implementation and rollout of Contract Lifecycle Management (CLM) software for our customers. The ideal candidate will have extensive experience in managing end-to-end CLM implementations with a deep understanding of core business processes like Legal, Source-to-Pay (S2P) and Order-to-Cash (O2C). The Project Manager will be responsible for managing customer expectations, directing internal and external project teams, and ensuring successful delivery of project milestones while working with remote and distributed teams.

Key responsibilities:

1. Project Leadership

– Manage the full project lifecycle for CLM implementations, from planning and requirements gathering to deployment and hypercare support.

– Coordinate between internal teams and customer stakeholders to ensure project goals are met on time and within budget.

– Lead and facilitate project kick-off meetings, regular status meetings, and stakeholder communications.

2. Stakeholder & Client Management:

– Act as the key point of contact for customer stakeholders, ensuring expectations are managed and that the project is aligned with business goals.

– Develop and maintain strong relationships with client stakeholders to ensure satisfaction with the project delivery.

3. Team Coordination & Management:

– Lead cross-functional teams, including functional solution architects, technical experts, and business analysts, ensuring clear communication and collaboration.

– Manage remote project teams and facilitate effective virtual collaboration between globally distributed stakeholders.

4. Risk & Issue Management:

– Identify, track, and mitigate risks throughout the project lifecycle, proactively resolving any issues that could impact delivery.

– Prepare and implement contingency plans as necessary to minimize project disruptions.

5. Training & User Adoption:

– Oversee the delivery of training and user adoption programs for key stakeholders and end-users to ensure smooth transition to the new CLM system.

– Ensure post-go-live support and hypercare is in place, ensuring the business fully adopts and leverages the CLM system.

6. Reporting & Documentation:

– Provide regular updates on project progress, milestones, and risks to stakeholders and executive sponsors.

– Maintain comprehensive project documentation, including project plans, status reports, issue logs, and post-implementation reviews.

Qualifications:

– Bachelor’s Degree in Law, Business Administration, Information Technology, Project Management, or a related field.

Experience:

– Minimum of 8 years of project management experience, with at least 3 years in leading end-to-end CLM implementations.

– Strong understanding of CLM tools and related processes such as legal S2P and O2C.

– Proven experience managing complex projects with distributed teams across different time zones.

Skills for success:

– Excellent stakeholder management and communication skills.

– Excellent Microsoft Project skill.

– Strong organizational and leadership abilities, capable of managing multiple concurrent projects.

– Proficient in project management methodologies such as Agile, Waterfall, or hybrid models.

– Knowledge of CLM systems and related software integrations.

Certifications: PMP or Prince2 certification is highly desirable.

Company Information:

Elevate is a law company. We provide software and services for the intersection of business and law. Our legal, business, and technology professionals offer practical ways for global law departments and law firms to improve efficiency, quality, and business outcomes.

Our most recent achievements and distinctions include:

• For the seventh consecutive year, in 2022, Chambers & Partners named Elevate as a Top Global Services Provider, ranking us as Band 1 (highest ranking) in all applicable categories (Contract Lifecycle Management, Litigation Services, and Flexible Legal Staffing)
• Co-winner, 2022 Financial Times Collaborative Innovation Award for Industry Impact
• Winner, Inc. 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016
• Named by ALM Intelligence as the only Pacesetter in the Legal category in its 2021-2022 Legal Department Legal Operations report
• The first non-lawyer-owned global legal services provider to receive an Alternative Business Structure (ABS) License to provide legal services in the US

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