Sage X Consultant (Remote)

SynergERP is a well-established technology solutions provider and an award-winning Sage reseller. We pride ourselves on delivering advanced Business Management & Human Capital solutions that empower businesses to maintain a steady growth rate. We partner with our clients on their digital journey, helping them to achieve financial and operational excellence through the best technology choices.

We are looking for a seasoned Sage X3 Consultant that will be responsible for assisting with a variety of implementations, add-ons and optimization projects. The successful incumbent will assist in determining the clients’ business needs, business process design, developing customized solutions, and integrate third-party applications with existing infrastructure.

DUTIES & RESPONSIBILITIESEnhance the reputation of SynergERP through delivering exceptional consulting services to our clients, exceeding their expectations consistently and delivering successful projects.

Remain abreast with latest trends and technologies and apply them whilst working on projects to ensure that our clients’ lives are made better through the application of technology.

GAP Analysis

• Analyse clients’ business requirements.
• Engage with clients to define and document their requirements.
• Formulate solutions that will meet their business needs and expectations in an efficient and timely manner.
• Assist in setting up a project plan and budget.

Implementing:

• Customizing the solution to suit client’s requirements and specifications.
• Provide support to the project managers and assist in managing the technical aspects of the projects.
• Communicate requirements for customisation to developers to ensure their work will function in the way the client expects it to.

Training:

• Training users on new system for them to become self-sufficient in the use of the software which we have configured for them.

Support:

• Assisting with the smooth integration of business processes after go-live.
• Identifying and implementing effective solutions to clients’ problems, maintaining healthy client relationships.
• Work as part of a team, contributing and sharing best practices, knowledge, resources and ideas.

EDUCATION & TRAINING

• Implementations experience in various industries to include integrations and reporting.
• Experience following detailed work plans for project activities within scope.
• Experience supporting end users with Sage X3.
• Excel proficiency preferred, including the ability to create data transformation workbooks and/or macros to facilitate uploads of data.
• Relevant Diploma / Degree in Accounting or Finance. (Advantageous)
• Sage X3 certified (Advantageous).
• Report writing and MS Excel skills.
• Good accounting background with a proper understanding of internal control structures and business processes.
• At least 3 – 4 years’ experience in Sage X3 consulting.
• Crystal report and SQL experience.

SKILLS & ABILITIES

• Ability to work independently and self-motivated.
• Ability to multi-task and prioritise.
• Self-managed and self-motivated.
• Can apply cognitive learning quickly and effectively.
• Excellent admin skills (required for task list updating, booking of time and keeping up with Microsoft Teams messages).
• Ability to take in a lot of information at a rapid rate and converting the learning into long-term knowledge.
• Be able to work exceptionally fast and effective under high-pressure environments.
• Adaptability: be able to adapt through different projects, different clients and different working environments daily.
• Client Service orientated.
• Excellent Communication Skills (both written & verbal).
• Passionate and proactive.
• Analytical Skills.
• Organizational Skills.

WORKING CONDITIONS

• Work from home.
• Travel to the client only when the need arises.
• Good internet connection at home.
• Own transport.

CONDUCT COMPETENCIES

• To perform all duties with integrity, to the highest ethical standards, and in compliance with all relevant legal, contractual, and other requirements as mandated by the Alviva Code of Conduct.
• To keep up to date with the changes in applicable compliance obligations, controls and measures relevant to the role.
• To carry out and perform such duties as are assigned to him from time to time by the Trading Entity and its representatives, even though such may not ordinarily fall within the scope of the duties relevant to the position occupied by the employee;
• To comply with all lawful and reasonable instructions given to him from time to time, by the Trading Entity and its representatives;
• To use your best endeavours, skill and knowledge to promote the welfare of the Trading Entity, assist to meet the Trading Entity’s objectives and adhere to the Trading Entity’s policies;