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Confirmed low risk, high return consultant, experienced in defining, executing, and often rescuing, complex technology and process initiatives.
Certifications
- CSM (Certified Scrum Master) 2014
- ITIL v3 (Information Technology Infrastructure Library) 2008
- PMP (Project Management Professional) 2001 (intentionally lapsed in 2011)
Career Path (early to current)
- Producer/business owner of media production firms with clients like Coca-Cola and IBM
- Bespoke software developer catering to professional service and technology firms
- Consultant specializing in project and program management with a focus on process design and change management
Engagements include (but are not limited to):
- leading a process, organizational and technology re-design to implement a newly acquired field service management platform
- process modelling and planning, impact analysis and stakeholder socialization for a 9 system ERP consolidation/harmonization
- leading the planning, business case creation and stakeholder communication associated with core organization changes for a $300M division
- strategist, liaison and PM representing Finance for an ERP readiness and vendor analysis
- conducting risk/benefit analysis, transition planning and change management for consolidating multiple operational processes
Recent assignments (within last 24 months)
- create organization process analysis, risk mitigation and recommendations related to the adoption of a Chinese 3PL (3rd party logistics) supplier
- design and deployment of a compliance process for avoiding and disputing customer operational performance charges
General skills and techniques:
- ability to quickly adopt and adapt a myriad of methodologies, technologies and strategies, necessary to communicate with and influence all involved parties
- coaching from C-suite to floor worker
- facilitating whiteboard vision, strategy and consensus/buy-in sessions
- synthesizing outputs from multiple sources into actionable roadmaps and plans
- discovery and documentation of current and future state processes
- developing and executing risk identification and mitigation approaches
- analysis and recommendations for process improvement supported by agile and design-thinking methods
Implied in the examples above, engagements typically involve working with geographically distributed, cross-functional, cross-cultural stakeholders and similar 3rd party suppliers.
In short, what I offer is a clearly demonstrated ability to:
- establish and maintain high levels of trust with internal and external stakeholders
- successfully deliver complex initiatives across a wide array of situations and solutions
As a professional contract initiative manager I have an extensive portfolio. For a sampling of initiatives where clients trusted my ability to deliver a wide range of assignments for stakeholders across varied geographies and environments please see my bio on my website or visit my profile on LinkedIn.