Employer Industry: Healthcare ServicesWhy Consider This Job Opportunity Salary up to $38.08 per hour Opportunity for career advancement and growth within theorganization Work remotely anywhere within the U.S. Comprehensive benefits package, incentive and recognitionprograms Equity stock purchase and 401k contribution Supportive and collaborative work environmentWhat To Expect (Job Responsibilities) Ensure quality customer service for internal and external customerswith a focus on needs identification, problem solving, and partnering withbilling and eligibility specialists Monitor delegated customer service issues to ensure timely andaccurate resolution Use appropriate communication techniques when responding to customers,particularly in stressful situations Inform and educate new customers regarding billing/invoicing set upand billing/payment procedures Place outgoing phone calls to complete follow-up on customer servicerequests as necessaryWhat Is Required (Qualifications) High school diploma / GED OR equivalent work experience 3+ years of customer service experience analyzing and solving customerproblems OR 3+ years of experience in an office setting environment usingthe telephone and computer as the primary instruments to perform jobduties Must be 18 years of age OR older Ability to multi-task including the ability to understand multipleproducts and multiple levels of benefits within each product Demonstrated ability in customer service problem resolution andrelationship buildingHow To Stand Out (Preferred Qualifications) 0-2 years of experience as an Rx Technician or Customer ServiceRepresentative in a healthcare-related service#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay#TrainingProvidedAt Talentify, we prioritize candidate privacy and championequal-opportunity employment. Central to our mission is our partnershipwith companies that share this commitment. We aim to foster a fair,transparent, and secure hiring environment for all. If you encounter anyemployer not adhering to these principles, please bring it to our attentionimmediately.Talentify is not the EOR (Employer of Record) for this position. Ourrole in this specific opportunity is to connect outstanding candidates witha top-tier employer.Talentify helps candidates around the world to discover and stay focusedon the jobs they want until they can complete a full application in thehiring company career page/ATS. Show more Show lessTagged as: remote, remote job, virtual, Virtual Job,virtual position, Work at Home, work from home